Closed Bug 1414543 Opened 7 years ago Closed 2 years ago

Latest Symantec update broke Firefox again

Categories

(External Software Affecting Firefox :: Other, defect)

Unspecified
macOS
defect

Tracking

(Not tracked)

RESOLVED INACTIVE

People

(Reporter: herb.woodruff, Unassigned)

References

Details

(Whiteboard: [AV:Symantec])

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/604.3.5 (KHTML, like Gecko) Version/11.0.1 Safari/604.3.5 Steps to reproduce: This is a work MacBook Pro with Symantec installed. Updated Symantec today to: 14.0 RU0 MP1 build 2349 (14.0.2349.0100) This happened about 6 months ago - https://bugzilla.mozilla.org/show_bug.cgi?id=1366283 Actual results: Firefox crashes: Process: firefox [2743] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 56.0.2 (5617.10.24) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: firefox [2743] User ID: 110101319 Date/Time: 2017-11-04 08:12:48.011 -0700 OS Version: Mac OS X 10.12.6 (16G1036) Report Version: 12 Anonymous UUID: E2595632-E836-E843-CA63-B2F5BC9739BD Time Awake Since Boot: 600 seconds System Integrity Protection: enabled Crashed Thread: 1 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x000000010f4e8c92 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0] External Modification Warnings: Thread creation by external task. VM Regions Near 0x10f4e8c92: __LINKEDIT 000000010a513000-000000010a529000 [ 88K] r--/rwx SM=COW /usr/lib/dyld --> STACK GUARD 00007fff5741f000-00007fff5ac1f000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0 Application Specific Information: dyld: launch, loading dependent libraries /usr/lib/libxml2.2.dylib Thread 0: 0 dyld 0x000000010a4afd0f ImageLoader::trieWalk(unsigned char const*, unsigned char const*, char const*) + 217 1 dyld 0x000000010a4b8d8a ImageLoaderMachOCompressed::findShallowExportedSymbol(char const*, ImageLoader const**) const + 74 2 dyld 0x000000010a4b2cf1 ImageLoaderMachO::findExportedSymbol(char const*, bool, char const*, ImageLoader const**) const + 39 3 dyld 0x000000010a4b2d62 ImageLoaderMachO::findExportedSymbol(char const*, bool, char const*, ImageLoader const**) const + 152 4 dyld 0x000000010a4ad898 ImageLoader::findExportedSymbolAddress(ImageLoader::LinkContext const&, char const*, ImageLoader const*, int, bool, ImageLoader const**, unsigned long*) const + 50 5 dyld 0x000000010a4b92f2 ImageLoaderMachOCompressed::resolveTwolevel(ImageLoader::LinkContext const&, char const*, ImageLoader const*, ImageLoader const*, unsigned int, bool, bool, ImageLoader const**) + 98 6 dyld 0x000000010a4b9551 ImageLoaderMachOCompressed::resolve(ImageLoader::LinkContext const&, char const*, unsigned char, long, ImageLoader const**, ImageLoaderMachOCompressed::LastLookup*, bool) + 273 7 dyld 0x000000010a4b9636 ImageLoaderMachOCompressed::bindAt(ImageLoader::LinkContext const&, unsigned long, unsigned char, char const*, unsigned char, long, long, char const*, ImageLoaderMachOCompressed::LastLookup*, bool) + 70 8 dyld 0x000000010a4ba791 ImageLoaderMachOCompressed::eachLazyBind(ImageLoader::LinkContext const&, unsigned long (ImageLoaderMachOCompressed::*)(ImageLoader::LinkContext const&, unsigned long, unsigned char, char const*, unsigned char, long, long, char const*, ImageLoaderMachOCompressed::LastLookup*, bool)) + 513 9 dyld 0x000000010a4b9702 ImageLoaderMachOCompressed::doBind(ImageLoader::LinkContext const&, bool) + 114 10 dyld 0x000000010a4af122 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool, bool) + 176 11 dyld 0x000000010a4af0f7 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool, bool) + 133 12 dyld 0x000000010a4af0f7 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool, bool) + 133 13 dyld 0x000000010a4af0f7 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool, bool) + 133 14 dyld 0x000000010a4af0f7 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool, bool) + 133 15 dyld 0x000000010a4af0f7 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool, bool) + 133 16 dyld 0x000000010a4af0f7 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool, bool) + 133 17 dyld 0x000000010a4af0f7 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool, bool) + 133 18 dyld 0x000000010a4af0f7 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool, bool) + 133 19 dyld 0x000000010a4addc4 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&, char const*) + 216 20 dyld 0x000000010a4a332a dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&, unsigned int) + 157 21 dyld 0x000000010a4a4668 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3360 22 dyld 0x000000010a49f249 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 470 23 dyld 0x000000010a49f036 _dyld_start + 54 Thread 1 Crashed: 0 ??? 0x000000010f4e8c92 0 + 4551773330 Thread 1 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000104814f94 rcx: 0x000000010502b13a rdx: 0xffffffffffffffff rdi: 0x0000000104814f94 rsi: 0x00000001047ec000 rbp: 0x0000000104814ff4 rsp: 0x0000000104814f6c r8: 0x0000000006010010 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000247 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00000001047ec000 r15: 0x00007fffd54b7070 rip: 0x000000010f4e8c92 rfl: 0x0000000000010246 cr2: 0x000000010f4e8c92 Logical CPU: 0 Error Code: 0x00000014 Trap Number: 14 Binary Images: 0x1047e1000 - 0x1047e2fff +org.mozilla.firefox (56.0.2 - 5617.10.24) <EB4E8A64-1C6F-3D7B-A40F-62A1122E2B42> /Applications/Firefox.app/Contents/MacOS/firefox 0x1047ed000 - 0x104809fff +libmozglue.dylib (1) <508DF35E-A652-3AB2-939B-E6640E3AEB5B> /Applications/Firefox.app/Contents/MacOS/libmozglue.dylib 0x104819000 - 0x10481affb libSystem.B.dylib (1238.60.2) <838E181D-C87F-3C8C-A6D9-FF80B2D05BEB> /usr/lib/libSystem.B.dylib 0x104820000 - 0x1048b6ff7 com.apple.framework.IOKit (2.0.2 - 1324.60.3) <7CE4C98B-107C-3AAA-B49A-F2ACFCBBF526> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit 0x1048fa000 - 0x104cd6fff com.apple.CFNetwork (811.7.2 - 811.7.2) <C6B3AC5B-CCA8-32CB-BF58-A97EADE378F0> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x105000000 - 0x105005ffb libdyld.dylib (433.5) <83A214CD-AAE5-3ECD-85AC-B5E44FA4F37D> /usr/lib/system/libdyld.dylib 0x105012000 - 0x105034ff7 libsystem_kernel.dylib (3789.71.6) <5F3C87FD-A59C-390A-B0F0-26C831200FBD> /usr/lib/system/libsystem_kernel.dylib 0x10504f000 - 0x105052ff7 libsystem_sandbox.dylib (592.70.2) <19320A42-2E3B-361B-BBDA-2F5F2E87B100> /usr/lib/system/libsystem_sandbox.dylib 0x105060000 - 0x10506cfff libkxld.dylib (3789.71.6) <60E25246-FA2F-36D9-A5EA-AD2E8607F847> /usr/lib/system/libkxld.dylib 0x10a49e000 - 0x10a4dbdc7 dyld (433.5) <93EA668C-4BB2-3646-96E9-B406B81308D6> /usr/lib/dyld 0x7fffb3904000 - 0x7fffb3904fff com.apple.Accelerate (1.11 - Accelerate 1.11) <916E360F-323C-3AE1-AB3D-D1F3B284AEE9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate 0x7fffb391d000 - 0x7fffb3e36feb com.apple.vImage (8.1 - ???) <B58A7937-BEE2-38FE-87F4-5D5F40D31DC9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage 0x7fffb3e37000 - 0x7fffb3fa8ff3 libBLAS.dylib (1185.50.4) <4087FFE0-627E-3623-96B4-F0A9A1991E09> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib 0x7fffb3fa9000 - 0x7fffb3fbdffb libBNNS.dylib (15) <254698C7-7D36-3FFF-864E-ADEEEE543076> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBNNS.dylib 0x7fffb3fbe000 - 0x7fffb43b4fef libLAPACK.dylib (1185.50.4) <C35FFB2F-A0E6-3903-8A3C-113A74BCBCA2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib 0x7fffb43b5000 - 0x7fffb43cbfff libLinearAlgebra.dylib (1185.50.4) <345CAACF-7263-36EF-B69B-793EA8B390AF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib 0x7fffb43cc000 - 0x7fffb43d2fff libQuadrature.dylib (3) <EF56C8E6-DE22-3C69-B543-A8648F335FDD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libQuadrature.dylib 0x7fffb43d3000 - 0x7fffb43e7ff7 libSparseBLAS.dylib (1185.50.4) <67BA432E-FB59-3C78-A8BE-ED4274CBC359> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib 0x7fffb43e8000 - 0x7fffb456ffe7 libvDSP.dylib (600.60.1) <4155F45B-41CD-3782-AE8F-7AE740FD83C3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib 0x7fffb4570000 - 0x7fffb4622fff libvMisc.dylib (600.60.1) <E18365D7-DCC4-3304-A8D1-395E656D7B99> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib 0x7fffb4623000 - 0x7fffb4623fff com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <7C5733E7-0568-3E7D-AF61-160F19FED544> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib 0x7fffb48e2000 - 0x7fffb56bbff3 com.apple.AppKit (6.9 - 1504.83.101) <F253A5AC-A504-3348-8611-6AD96E47746C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x7fffb56cd000 - 0x7fffb56cdfff com.apple.ApplicationServices (48 - 48) <DA687F9A-7B2D-342B-8796-16E45344F853> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices 0x7fffb56ce000 - 0x7fffb573cff7 com.apple.ApplicationServices.ATS (377 - 422.3) <73C230CF-3213-3DCA-B528-664FEC76A90C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS 0x7fffb57d6000 - 0x7fffb5905fff libFontParser.dylib (194.13) <BE507D17-17D0-37E8-A317-6921118BD283> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib 0x7fffb5906000 - 0x7fffb5950fff libFontRegistry.dylib (196.4) <EA96AE47-3369-3DEA-BB82-98348ADBD85B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib 0x7fffb5a4d000 - 0x7fffb5af7ff7 com.apple.ColorSync (4.12.0 - 502.2) <ACA4001E-A0E3-33F6-9CD6-EEC2AA15E322> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync 0x7fffb5af8000 - 0x7fffb5b49fff com.apple.HIServices (1.22 - 593) <045870A9-1D92-3FEF-8722-671E99A35E71> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices 0x7fffb5b4a000 - 0x7fffb5b59ff3 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2CBE7F61-2056-3F96-99A1-0D527796AFA6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis 0x7fffb5b5a000 - 0x7fffb5ba7fff com.apple.print.framework.PrintCore (12 - 491) <5027FD58-F0EE-33E4-8577-934CA06CD2AF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore 0x7fffb5ba8000 - 0x7fffb5be3fff com.apple.QD (3.12 - 313) <B339C41D-8CDF-3342-8414-F9717DCCADD4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD 0x7fffb5be4000 - 0x7fffb5beffff com.apple.speech.synthesis.framework (6.6.2 - 6.6.2) <7853EFF4-62B9-394E-B7B8-41A645656820> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis 0x7fffb5bf0000 - 0x7fffb5dfcff7 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <AF56E94D-5F38-3718-99A3-D23BA0B56BA9> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox 0x7fffb5dfd000 - 0x7fffb5dfdfff com.apple.audio.units.AudioUnit (1.14 - 1.14) <860636FF-F3B1-32AB-BD6E-75357FB16625> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit 0x7fffb635f000 - 0x7fffb6668fff com.apple.HIToolbox (2.1.1 - 857.8) <5367366E-747E-32CF-8E76-93CD8E7424C7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x7fffb6673000 - 0x7fffb670aff3 com.apple.ink.framework (10.9 - 219) <1BD40B45-FD33-3177-A935-565EE5FC79D7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink 0x7fffb672b000 - 0x7fffb6731ff7 com.apple.speech.recognition.framework (6.0.1 - 6.0.1) <082895DC-3AC7-3DEF-ADCA-5B018C19C9D3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition 0x7fffb6812000 - 0x7fffb6812fff com.apple.Cocoa (6.11 - 22) <85EDFBE1-75F0-369E-8CA8-C6A639B98FA6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa 0x7fffb695c000 - 0x7fffb69e9fff com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <78767F88-91D4-31CE-AAC6-1F9407F479BB> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio 0x7fffb69ea000 - 0x7fffb69fdfff com.apple.CoreBluetooth (1.0 - 1) <BCB78777-76F0-3CC1-8443-9E61AEF7EF63> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth 0x7fffb69fe000 - 0x7fffb6cf9fff com.apple.CoreData (120 - 754.2) <4C9CAB2C-60D4-3694-A0A0-5B04B14BD14E> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData 0x7fffb6cfa000 - 0x7fffb6da7ff7 com.apple.CoreDisplay (1.0 - 1) <53D1EAFE-23A4-398D-BF52-E4299E670DB6> /System/Library/Frameworks/CoreDisplay.framework/Versions/A/CoreDisplay 0x7fffb6da8000 - 0x7fffb7241ff7 com.apple.CoreFoundation (6.9 - 1349.8) <09ED473E-5DE8-307F-B55C-16F6419236D5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7fffb7242000 - 0x7fffb78c4fff com.apple.CoreGraphics (2.0 - 1070.22) <FAB476BB-B5CD-3936-8AFC-41229DBDF0E8> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics 0x7fffb78c5000 - 0x7fffb7b08ffb com.apple.CoreImage (12.4.0 - 451.4.9) <BE4303C9-C9D9-361D-AC94-DBE40EB6700E> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage 0x7fffb7c6d000 - 0x7fffb7c6dfff com.apple.CoreServices (775.19 - 775.19) <81091F3C-0D38-3302-BD8B-3CA6BC5F72AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices 0x7fffb7c6e000 - 0x7fffb7cbffff com.apple.AE (712.5 - 712.5) <61F2AE2C-E04E-3FDF-9E88-201325136C83> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE 0x7fffb7cc0000 - 0x7fffb7f9bff7 com.apple.CoreServices.CarbonCore (1159.6 - 1159.6) <08AC074C-965B-3EDF-8E45-0707C8DE9EAD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore 0x7fffb7f9c000 - 0x7fffb7fcffff com.apple.DictionaryServices (1.2 - 274) <D23866E2-F7C8-3984-A9D4-96552CCDE573> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices 0x7fffb7fd0000 - 0x7fffb7fd8ff3 com.apple.CoreServices.FSEvents (1230.50.1 - 1230.50.1) <2AD1B0E5-7214-37C4-8D11-A27C9CAC0F74> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents 0x7fffb7fd9000 - 0x7fffb8145ff7 com.apple.LaunchServices (775.19 - 775.19) <76F27409-F3E0-31A7-BA40-060FBD10CB8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices 0x7fffb8146000 - 0x7fffb81f6ffb com.apple.Metadata (10.7.0 - 1075.40) <563BC9F3-5552-3C61-AA80-837648BE0995> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata 0x7fffb81f7000 - 0x7fffb8256fff com.apple.CoreServices.OSServices (775.19 - 775.19) <A027DB2A-97AA-3E51-8047-69C474828ACE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices 0x7fffb8257000 - 0x7fffb82c7fff com.apple.SearchKit (1.4.0 - 1.4.0) <7A6DDA2B-03F1-3137-BA9E-1CC211973E26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit 0x7fffb82c8000 - 0x7fffb830dff7 com.apple.coreservices.SharedFileList (38 - 38) <DA096678-93AB-3291-BDE2-482F1D544589> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SharedFileList.framework/Versions/A/SharedFileList 0x7fffb8396000 - 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0x7fffcb126ff3 libauto.dylib (187) <34388D0B-C539-3C1B-9408-2BC152162E43> /usr/lib/libauto.dylib 0x7fffcb127000 - 0x7fffcb137ff3 libbsm.0.dylib (34) <20084796-B04D-3B35-A003-EA11459557A9> /usr/lib/libbsm.0.dylib 0x7fffcb138000 - 0x7fffcb146ff7 libbz2.1.0.dylib (38) <ADFA329A-DCE7-356D-8F09-A3168DFC6610> /usr/lib/libbz2.1.0.dylib 0x7fffcb147000 - 0x7fffcb19dff7 libc++.1.dylib (307.5) <0B43BB5D-E6EB-3464-8DE9-B41AC8ED9D1C> /usr/lib/libc++.1.dylib 0x7fffcb19e000 - 0x7fffcb1c7ff7 libc++abi.dylib (307.4) <BC271AD3-831B-362A-9DA7-E8C51F285FE4> /usr/lib/libc++abi.dylib 0x7fffcb1c8000 - 0x7fffcb1d8ffb libcmph.dylib (6) <2B5D405E-2D0B-3320-ABD6-622934C86ABE> /usr/lib/libcmph.dylib 0x7fffcb1d9000 - 0x7fffcb1effcf libcompression.dylib (39) <F2726F95-F54E-3B21-BCB5-F7151DEFDC2F> /usr/lib/libcompression.dylib 0x7fffcb1f0000 - 0x7fffcb1f0ff7 libcoretls.dylib (121.50.4) <64B1001E-10F6-3542-A3B2-C4B49F51817F> /usr/lib/libcoretls.dylib 0x7fffcb1f1000 - 0x7fffcb1f2ff3 libcoretls_cfhelpers.dylib (121.50.4) <1A10303E-5EB0-3C7C-9165-021FCDFD934D> /usr/lib/libcoretls_cfhelpers.dylib 0x7fffcb52f000 - 0x7fffcb582ff7 libcups.2.dylib (450) <9950BFCB-7882-33C9-9ECF-CE66773C5657> /usr/lib/libcups.2.dylib 0x7fffcb5ff000 - 0x7fffcb5fffff libenergytrace.dylib (15) <A1B040A2-7977-3097-9ADF-34FF181EB970> /usr/lib/libenergytrace.dylib 0x7fffcb60f000 - 0x7fffcb614ff7 libheimdal-asn1.dylib (498.50.9) <92C953A2-5E1D-39E9-875E-92F29A12D6FB> /usr/lib/libheimdal-asn1.dylib 0x7fffcb615000 - 0x7fffcb707ff7 libiconv.2.dylib (50) <42125B35-81D7-3FC4-9475-A26DBE10884D> /usr/lib/libiconv.2.dylib 0x7fffcb708000 - 0x7fffcb92dffb libicucore.A.dylib (57166.0.1) <CCD2ED24-3071-383B-925D-8D763BB12A6F> /usr/lib/libicucore.A.dylib 0x7fffcb933000 - 0x7fffcb934fff liblangid.dylib (126) <2085E7A7-9A34-3735-87F4-F174EF8EABF0> /usr/lib/liblangid.dylib 0x7fffcb935000 - 0x7fffcb94effb liblzma.5.dylib (10) <44BD0279-99DD-36B5-8A6E-C11432E2098D> /usr/lib/liblzma.5.dylib 0x7fffcb94f000 - 0x7fffcb965ff7 libmarisa.dylib (5) <9030D214-5D0F-30CB-AC03-902C63909362> /usr/lib/libmarisa.dylib 0x7fffcb966000 - 0x7fffcbc0eff7 libmecabra.dylib (744.8) <D429FCC9-42A4-38B3-8784-44024BC859EF> /usr/lib/libmecabra.dylib 0x7fffcbc41000 - 0x7fffcbcbbff3 libnetwork.dylib (856.60.1) <191E99F5-4723-3180-8013-02AF2F9AE4B8> /usr/lib/libnetwork.dylib 0x7fffcbcbc000 - 0x7fffcc08e047 libobjc.A.dylib (709.1) <70614861-0340-32E2-85ED-FE65759CDFFA> /usr/lib/libobjc.A.dylib 0x7fffcc091000 - 0x7fffcc095fff libpam.2.dylib (21.30.1) <71EB0D88-DE84-3C8D-A2C5-58AA282BC5BC> /usr/lib/libpam.2.dylib 0x7fffcc096000 - 0x7fffcc0c7fff libpcap.A.dylib (67.60.2) <B2D36AD8-D5C8-3875-AC81-4787A15E44C2> /usr/lib/libpcap.A.dylib 0x7fffcc0e4000 - 0x7fffcc100ffb libresolv.9.dylib (64) <A244AE4C-00B0-396C-98FF-97FE4DB3DA30> /usr/lib/libresolv.9.dylib 0x7fffcc150000 - 0x7fffcc29eff7 libsqlite3.dylib (254.8) <1ECF7DF7-7A07-3B4B-A63B-F4EFF6BC7ACF> /usr/lib/libsqlite3.dylib 0x7fffcc393000 - 0x7fffcc3a0fff libxar.1.dylib (357) <69547C64-E811-326F-BBED-490C6361BDCB> /usr/lib/libxar.1.dylib 0x7fffcc3a1000 - 0x7fffcc490ff3 libxml2.2.dylib (30.18) <75135C3D-47B1-3217-AC2B-B566E2E1A4A3> /usr/lib/libxml2.2.dylib 0x7fffcc491000 - 0x7fffcc4bafff libxslt.1.dylib (15.9.1) <A1EFC225-2115-3710-A2FD-B11FDE15B01F> /usr/lib/libxslt.1.dylib 0x7fffcc4bb000 - 0x7fffcc4ccff3 libz.1.dylib (67) <46E3FFA2-4328-327A-8D34-A03E20BFFB8E> /usr/lib/libz.1.dylib 0x7fffcc4db000 - 0x7fffcc4dfff7 libcache.dylib (79) <093A4DAB-8385-3D47-A350-E20CB7CCF7BF> /usr/lib/system/libcache.dylib 0x7fffcc4e0000 - 0x7fffcc4eafff libcommonCrypto.dylib (60092.50.5) <8A64D1B0-C70E-385C-92F0-E669079FDA90> /usr/lib/system/libcommonCrypto.dylib 0x7fffcc4eb000 - 0x7fffcc4f2fff libcompiler_rt.dylib (62) <55D47421-772A-32AB-B529-1A46C2F43B4D> /usr/lib/system/libcompiler_rt.dylib 0x7fffcc4f3000 - 0x7fffcc4fbfff libcopyfile.dylib (138) <819BEA3C-DF11-3E3D-A1A1-5A51C5BF1961> /usr/lib/system/libcopyfile.dylib 0x7fffcc4fc000 - 0x7fffcc57ffdf libcorecrypto.dylib (442.50.19) <65D7165E-2E71-335D-A2D6-33F78E2DF0C1> /usr/lib/system/libcorecrypto.dylib 0x7fffcc580000 - 0x7fffcc5b1fff libdispatch.dylib (703.50.37) <6582BAD6-ED27-3B30-B620-90B1C5A4AE3C> /usr/lib/system/libdispatch.dylib 0x7fffcc5b8000 - 0x7fffcc5b8ffb libkeymgr.dylib (28) <7AA011A9-DC21-3488-BF73-3B5B14D1FDD6> /usr/lib/system/libkeymgr.dylib 0x7fffcc5c6000 - 0x7fffcc5c6fff liblaunch.dylib (972.70.1) <B856ABD2-896E-3DE0-B2C8-146A6AF8E2A7> /usr/lib/system/liblaunch.dylib 0x7fffcc5c7000 - 0x7fffcc5ccff3 libmacho.dylib (898) <17D5D855-F6C3-3B04-B680-E9BF02EF8AED> /usr/lib/system/libmacho.dylib 0x7fffcc5cd000 - 0x7fffcc5cfff3 libquarantine.dylib (85.50.1) <12448CC2-378E-35F3-BE33-9DC395A5B970> /usr/lib/system/libquarantine.dylib 0x7fffcc5d0000 - 0x7fffcc5d1ffb libremovefile.dylib (45) <38D4CB9C-10CD-30D3-8B7B-A515EC75FE85> /usr/lib/system/libremovefile.dylib 0x7fffcc5d2000 - 0x7fffcc5eaff7 libsystem_asl.dylib (349.50.5) <096E4228-3B7C-30A6-8B13-EC909A64499A> /usr/lib/system/libsystem_asl.dylib 0x7fffcc5eb000 - 0x7fffcc5ebff7 libsystem_blocks.dylib (67) <10DC5404-73AB-35B3-A277-A8AFECB476EB> /usr/lib/system/libsystem_blocks.dylib 0x7fffcc5ec000 - 0x7fffcc679fef libsystem_c.dylib (1158.50.2) <E5AE5244-7D0C-36AC-8BB6-C7AE7EA52A4B> /usr/lib/system/libsystem_c.dylib 0x7fffcc67a000 - 0x7fffcc67dffb libsystem_configuration.dylib (888.60.2) <BECC01A2-CA8D-31E6-BCDF-D452965FA976> /usr/lib/system/libsystem_configuration.dylib 0x7fffcc67e000 - 0x7fffcc681fff libsystem_coreservices.dylib (41.4) <7D26DE79-B424-3450-85E1-F7FAB32714AB> /usr/lib/system/libsystem_coreservices.dylib 0x7fffcc682000 - 0x7fffcc69afff libsystem_coretls.dylib (121.50.4) <EC6FCF07-DCFB-3A03-9CC9-6DD3709974C6> /usr/lib/system/libsystem_coretls.dylib 0x7fffcc69b000 - 0x7fffcc6a1fff libsystem_dnssd.dylib (765.50.9) <CC960215-0B1B-3822-A13A-3DDE96FA796F> /usr/lib/system/libsystem_dnssd.dylib 0x7fffcc6a2000 - 0x7fffcc6cbff7 libsystem_info.dylib (503.50.4) <611DB84C-BF70-3F92-8702-B9F28A900920> /usr/lib/system/libsystem_info.dylib 0x7fffcc6ef000 - 0x7fffcc736fe7 libsystem_m.dylib (3121.6) <86D499B5-BBDC-3D3B-8A4E-97AE8E6672A4> /usr/lib/system/libsystem_m.dylib 0x7fffcc737000 - 0x7fffcc755ff7 libsystem_malloc.dylib (116.50.8) <A3D15F17-99A6-3367-8C7E-4280E8619C95> /usr/lib/system/libsystem_malloc.dylib 0x7fffcc756000 - 0x7fffcc7afffb libsystem_network.dylib (856.60.1) <369D0221-56CA-3C3E-9EDE-94B41CAE77B7> /usr/lib/system/libsystem_network.dylib 0x7fffcc7b0000 - 0x7fffcc7b9ff3 libsystem_networkextension.dylib (563.60.2) <B021F2B3-8A75-3633-ABB0-FC012B8E9B0C> /usr/lib/system/libsystem_networkextension.dylib 0x7fffcc7ba000 - 0x7fffcc7c3ff3 libsystem_notify.dylib (165.20.1) <B8160190-A069-3B3A-BDF6-2AA408221FAE> /usr/lib/system/libsystem_notify.dylib 0x7fffcc7c4000 - 0x7fffcc7ccfe7 libsystem_platform.dylib (126.50.8) <897462FD-B318-321B-A554-E61982630F7E> /usr/lib/system/libsystem_platform.dylib 0x7fffcc7cd000 - 0x7fffcc7d7ff7 libsystem_pthread.dylib (218.60.3) <B8FB5E20-3295-39E2-B5EB-B464D1D4B104> /usr/lib/system/libsystem_pthread.dylib 0x7fffcc7dc000 - 0x7fffcc7ddff3 libsystem_secinit.dylib (24.50.4) <F78B847B-3565-3E4B-98A6-F7AD40392E2D> /usr/lib/system/libsystem_secinit.dylib 0x7fffcc7de000 - 0x7fffcc7e5ffb libsystem_symptoms.dylib (532.50.47) <3390E07C-C1CE-348F-ADBD-2C5440B45EAA> /usr/lib/system/libsystem_symptoms.dylib 0x7fffcc7e6000 - 0x7fffcc7f9ff7 libsystem_trace.dylib (518.70.1) <AC63A7FE-50D9-3A30-96E6-F6B7FF16E465> /usr/lib/system/libsystem_trace.dylib 0x7fffcc7fa000 - 0x7fffcc7ffffb libunwind.dylib (35.3) <3D50D8A8-C460-334D-A519-2DA841102C6B> /usr/lib/system/libunwind.dylib 0x7fffcc800000 - 0x7fffcc829ff7 libxpc.dylib (972.70.1) <BF896DF0-D8E9-31A8-A4B3-01120BFEEE52> /usr/lib/system/libxpc.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 1 thread_create: 1 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 2675 thread_create: 8 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=239.5M resident=0K(0%) swapped_out_or_unallocated=239.5M(100%) Writable regions: Total=8448K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8448K(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= STACK GUARD 56.0M 2 Stack 8192K 2 VM_ALLOCATE 40K 4 __DATA 19.4M 192 __IMAGE 528K 2 __LINKEDIT 116.5M 12 __TEXT 123.1M 197 __UNICODE 556K 2 shared memory 8K 3 =========== ======= ======= TOTAL 324.0M 407 Model: MacBookPro14,3, BootROM MBP143.0167.B00, 4 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.45f0 Graphics: kHW_IntelHDGraphics630Item, Intel HD Graphics 630, Built-In Graphics: kHW_AMDRadeonPro560Item, Radeon Pro 560, PCIe, 4096 MB Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320 Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x173), Broadcom BCM43xx 1.0 (7.21.171.131.1a1) Bluetooth: Version 5.0.5f1, 3 services, 17 devices, 1 incoming serial ports Network Service: Belkin USB-C LAN, Ethernet, en7 USB Device: USB 3.0 Bus USB Device: iBridge USB Device: Belkin USB-C LAN Thunderbolt Bus: MacBook Pro, Apple Inc., 22.2 Thunderbolt Bus: MacBook Pro, Apple Inc., 22.2 Expected results: Firefox launches
Component: Untriaged → Other
OS: Unspecified → Mac OS X
Product: Firefox → External Software Affecting Firefox
Version: 56 Branch → unspecified
Are you submitting a crash report via the Firefox crash reporter? Or does it not show up when Firefox crashes? We should contact Symantec about this crash. I will contact them tomorrow.
Flags: needinfo?(mcastelluccio)
See Also: → 1366283
Whiteboard: [AV:Symantec]
Hi, I have submitted the crash via the reporter. I also copied the contents and pasted it in the post above. Thanks, Herb
(In reply to Herb from comment #2) > Hi, > > I have submitted the crash via the reporter. > > I also copied the contents and pasted it in the post above. > > Thanks, > Herb I know it is confusing, but there are two different crash reporters, one is Apple's and one is ours. Have you submitted the report using the Mozilla crash reporter or only the Apple one?
Flags: needinfo?(mcastelluccio)
BTW, I've contacted Symantec to see if they can help here.
Severity: normal → S3

After 5 years, this is unlikely to still be a problem.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → INACTIVE
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