Closed Bug 1416107 Opened 7 years ago Closed 7 years ago

Can't recover my old profile

Categories

(developer.mozilla.org Graveyard :: Account Help, task, P1)

Product:
developer.mozilla.org Graveyard
Component:
Account Help
Platform:
All
Other
Type:
task

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: sangwoo108, Assigned: jwhitlock)

Details

(Keywords: in-triage, Whiteboard: [specification][type:bug])

What did you do? ================ 1. Tried to create a new account with github account. 2. A label said "An existing MDN profile matches your GitHub email." and got an email to recover my profile. 3. Clicked a link in the mail for recovery. What happened? ============== It failed. "This link is no longer valid." What should have happened? ========================== Profile should be recovered. Is there anything else we should know? ====================================== My email is sangwoo108@gmail.com
Keywords: in-triage
Priority: -- → P1
Links are valid for a limited time, so it is important to click the link shortly after requesting it. It is also possible that the recent change to daylight savings time caused an issue. Please try again and let me know if it works.
Assignee: nobody → jwhitlock
Status: UNCONFIRMED → ASSIGNED
Ever confirmed: true
Flags: needinfo?(sangwoo108)
Thank you John. I tried again and its recovered. I donnt know why it didn’t last time. I clicked the link in a few minutes.
Flags: needinfo?(sangwoo108)
I'm glad it worked this time. Welcome back to MDN Web Docs! - John
Status: ASSIGNED → RESOLVED
Closed: 7 years ago
Resolution: --- → FIXED
Product: developer.mozilla.org → developer.mozilla.org Graveyard
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