1416210 - Running Compact Folders crashes Sea Monkey

Status: RESOLVED WORKSFORME

(SeaMonkey :: MailNews: Backend, defect)

Description

[[e-mail]]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0 SeaMonkey/2.48
Build ID: 20170707010522

Steps to reproduce:

From time to time, Sea Monkey offers to compact my folders. Usually when I am reading a Newsgroup. If I accept, it crashes Sea Monkey


Actual results:

Sea Monkey crashes


Expected results:

Folders should be compacted without a crash

Comment 1

[[e-mail]]

It has just happened again twice. SM sent a report, the contents were:-

AdapterDeviceID: 0x9616
AdapterDriverVersion: 8.970.100.1100
AdapterSubsysID: 00000000
AdapterVendorID: 0x1002
Add-ons: inspector%40mozilla.org:2.0.16,https-everywhere%40eff.org:5.1.0,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:5.3b2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:2.48,en-gb%40flyingtophat.co.uk:1.19.6,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.7,check-compatibility2%40googlecode.com:2.0,fbpElectroWebExt%40fbpurity.com:18.0.0.8
AvailablePageFile: 18447781888
AvailablePhysicalMemory: 5901238272
AvailableVirtualMemory: 3555823616
BIOS_Manufacturer: American Megatrends Inc.
BlockedDllList: 
BreakpadReserveAddress: 54525952
BreakpadReserveSize: 67108864
BuildID: 20170707010522
Comments: Compacting folders
ContentSandboxCapable: 1
ContentSandboxLevel: 1
CrashTime: 1510324646
EMCheckCompatibility: false
Email: [e-mail]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1502310483
Notes: FP(D00-L1000-W00001000-T0000) AdapterVendorID: 0x1002, AdapterDeviceID: 0x9616, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.970.100.1100
D2D1.1? DWrite? DWrite+ D2D1.1+ D3D11 Layers? D3D11 Layers+ 
ProductID: {92650c4d-4b8e-4d2a-b7eb-24ecf4f6b63a}
ProductName: SeaMonkey
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 246
StartupCrash: 0
StartupTime: 1510324405
SystemMemoryUsePercentage: 29
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 20796784640
TotalPhysicalMemory: 8319586304
TotalVirtualMemory: 4294836224
URL: 
UptimeTS: 661.812967807
Vendor: Mozilla
Version: 2.48
Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a
useragent_locale: en-GB

This report also contains technical information about the state of the application when it crashed.

Comment 2

[Frank-Rainer Grahl (:frg)]

2.48 is outdated. Please try 2.49.1 There were some fixes in this area.

Comment 3

[Frank-Rainer Grahl (:frg)]

If 2.49.1 also crashes please add the actual crash id here.

Comment 4

[[e-mail]]

When I run "Check for updates on 2.48" it tells me that I am up to date. However, I have manually downloaded and installed 2.49.1 with no problems so far.

I will leave this open for a couple of days to see if compacting causes any issues.

Comment 5

[Wayne Mery (:wsmwk)]

> I will leave this open for a couple of days to see if compacting causes any issues.

If you still see this, please post a crash ID, not the "crash details".  Unfortunately crash details is worthless

Comment 6

[[e-mail]]

Still running 2.49.1 which is apparently the latest. No recurrances of the problem. Happy to close it off.