Closed Bug 1416904 Opened 8 years ago Closed 6 years ago

Frequent judder when scrolling

Categories

(Core :: Graphics: Layers, defect, P3)

58 Branch
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: kael, Unassigned)

Details

(Whiteboard: [gfx-noted])

Attachments

(1 file)

A recent change has resulted in frequent judder/tearing when smooth-scrolling pages. Previously everything was vsynced well so while frames might've dropped occasionally, under most circumstances it was perfectly smooth. It seems to be worse on complex pages like Twitter but I even see it occasionally on Bugzilla. Sadly I don't know exactly which change produced it, but it's either the 58 update or the Fall Creators Update for Windows 10 (which definitely changed some things on the graphics end for them - at the very least, they fixed the interaction between nvidia gsync and multiple monitors. I do have gsync enabled.) Is there any diagnostic information or logging that might indicate why this is happening? All the hardware acceleration stuff is still working according to about:support, and I have the latest drivers.
Attached video Judder recording
I caught some scroll judder using Shadowplay, and it appears that the compositor is periodically dropping from 60hz to 30hz. You can see this if you single frame step through the video (it should be relatively obvious to your eye when the judder kicks in, assuming you have an eye for these things).
Could you please upload your "about:support" page info? My laptop has the fall creator update. I will have a test later.
Flags: needinfo?(hshih)
Whiteboard: [gfx-noted]
Application Basics ------------------ Name: Firefox Version: 58.0b4 Build ID: 20171115114231 Update Channel: aurora User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0 OS: Windows_NT 10.0 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 5/4 Stylo: content = true (enabled by default), chrome = false (disabled by default) Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Firefox Developer Edition Features ---------------------------------- Name: Activity Stream Version: 2017.11.03.1438-bf427ddd ID: activity-stream@mozilla.org Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Firefox Screenshots Version: 19.2.0 ID: screenshots@mozilla.org Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Shield Recipe Client Version: 76.1 ID: shield-recipe-client@mozilla.org Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org Name: WebCompat Reporter Version: 1.0.0 ID: webcompat-reporter@mozilla.org Extensions ---------- Name: Media Panel Version: 1.2 Enabled: true ID: {68d048f4-9449-4c97-8425-6dac7f743b14} Name: Owl - For comfortable reading Version: 2.2.4 Enabled: true ID: @owl-comfortable-reading-addon Name: uBlock Origin Version: 1.14.18 Enabled: true ID: uBlock0@raymondhill.net Name: Anti-Aliasing Tuner Version: 15.11.01.01 Enabled: false ID: aatuner@hotmint.com Name: Cookies Manager+ Version: 1.14.3 Enabled: false ID: {bb6bc1bb-f824-4702-90cd-35e2fb24f25d} Name: geckoprofiler Version: 1.16.25 Enabled: false ID: jid0-edalmuivkozlouyij0lpdx548bc@jetpack Name: Rikaichan Version: 3.02b1 Enabled: false ID: {0AA9101C-D3C1-4129-A9B7-D778C6A17F82} Name: Rikaichan Japanese-English Dictionary File Version: 2.01.170301 Enabled: false ID: rikaichan-jpen@polarcloud.com Name: U2F Support Add-on Version: 1.0.1 Enabled: false ID: u2f4moz@prefiks.org Name: User Agent Switcher Version: 0.7.3.1-signed.1-signed Enabled: false ID: {e968fc70-8f95-4ab9-9e79-304de2a71ee1} Graphics -------- Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000007738) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1080 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.db3422764a9b) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000007738) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1080 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.db3422764a9b) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Off Main Thread Painting Enabled: true DirectWrite: true (10.0.16299.15) GPU #1 Active: Yes Description: NVIDIA GeForce GTX 1080 Vendor ID: 0x10de Device ID: 0x1b80 Driver Version: 23.21.13.8831 Driver Date: 11-14-2017 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c791f781cd94491f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c791f781cd94491f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c791f781cd94491f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c791f781cd94491f\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c791f781cd94491f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c791f781cd94491f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c791f781cd94491f\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c791f781cd94491f\nvldumd.dll Subsys ID: 61833842 RAM: 8192 Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: Direct2D 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: Direct2D 1.1 AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): cairo GPUProcessPid: 800 GPUProcess: Terminate GPU Process Device Reset: Trigger Device Reset failures: CP+[GFX1-]: [D2D1.1] Attempt to use unsupported surface size Size(19200,2163) Decision Log WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Build doesn't include WebRender Failure Log (#0): CP+[GFX1-]: [D2D1.1] Attempt to use unsupported surface size Size(19200,2163) (#23): CP+[GFX1-]: Failed to create DrawTarget, Type: 5 Size: Size(19200,2163) (#24): CP+[GFX1-]: [D2D1.1] Attempt to use unsupported surface size Size(19200,2163) (#25): CP+[GFX1-]: Failed to create DrawTarget, Type: 5 Size: Size(19200,2163) (#26): CP+[GFX1-]: [D2D1.1] Attempt to use unsupported surface size Size(19200,2163) (#27): CP+[GFX1-]: Failed to create DrawTarget, Type: 5 Size: Size(19200,2163) (#28): CP+[GFX1-]: [D2D1.1] Attempt to use unsupported surface size Size(19200,2163) (#29): CP+[GFX1-]: Failed to create DrawTarget, Type: 5 Size: Size(19200,2163) (#30): CP+[GFX1-]: [D2D1.1] Attempt to use unsupported surface size Size(19200,2163) (#31): CP+[GFX1-]: Failed to create DrawTarget, Type: 5 Size: Size(19200,2163) (#32): CP+[GFX1-]: [D2D1.1] Attempt to use unsupported surface size Size(19200,2163) (#33): CP+[GFX1-]: Failed to create DrawTarget, Type: 5 Size: Size(19200,2163) (#34): CP+[GFX1-]: [D2D1.1] Attempt to use unsupported surface size Size(19200,2163) (#35): CP+[GFX1-]: Failed to create DrawTarget, Type: 5 Size: Size(19200,2163) (#36): CP+[GFX1-]: [D2D1.1] Attempt to use unsupported surface size Size(19200,2163) (#37): CP+[GFX1-]: Failed to create DrawTarget, Type: 5 Size: Size(19200,2163) Media ----- Audio Backend: wasapi Max Channels: 2 Preferred Channel Layout: stereo Preferred Sample Rate: 48000 Output Devices Name: Group MPC-HC (RME Babyface): USB\VID_0424&PID_3FC7\97A09D9651EFBC8 DELL P2715Q (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_38426183&REV_1001\5&fd5890a&0&0001 DELL P2715Q (High Definition Audio Device): Foobar2000 (RME Babyface): USB\VID_0424&PID_3FC7\97A09D9651EFBC8 Bridge (RME Babyface): USB\VID_0424&PID_3FC7\97A09D9651EFBC8 Desktop (RME Babyface): USB\VID_0424&PID_3FC7\97A09D9651EFBC8 Digital Audio (HDMI) (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_38426183&REV_1001\5&fd5890a&0&0001 VST Out (RME Babyface): USB\VID_0424&PID_3FC7\97A09D9651EFBC8 HDMI Capture (RME Babyface): USB\VID_0424&PID_3FC7\97A09D9651EFBC8 ROG PG27AQ (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_38426183&REV_1001\5&fd5890a&0&0001 Digital Audio (HDMI) (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_38426183&REV_1001\5&fd5890a&0&0001 Digital Audio (HDMI) (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_38426183&REV_1001\5&fd5890a&0&0001 DELL P2715Q (High Definition Audio Device): Analog (3+4) (RME Babyface): USB\VID_0424&PID_3FC7\97A09D9651EFBC8 ROG PG27AQ (High 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privacy.cpd.formdata: false privacy.cpd.history: false privacy.cpd.sessions: false privacy.donottrackheader.enabled: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 privacy.trackingprotection.enabled: true privacy.trackingprotection.introCount: 20 privacy.trackingprotection.pbmode.enabled: false security.disable_button.openCertManager: false security.sandbox.content.tempDirSuffix: {798b84da-142a-4a56-bf4a-aecef54f996a} security.ssl.errorReporting.automatic: true services.sync.declinedEngines: prefs services.sync.engine.addons: false services.sync.engine.addresses.available: true services.sync.engine.bookmarks.validation.lastTime: 1511093567 services.sync.engine.greasemonkey: true services.sync.engine.prefs: false services.sync.engine.prefs.modified: false services.sync.engine.userStyles: true services.sync.lastPing: 1511093567 services.sync.lastSync: Sun Nov 19 2017 07:42:52 GMT-0800 (Pacific Standard Time) services.sync.numClients: 3 storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1511094113 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found. Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator: Library Versions ---------------- NSPR Expected minimum version: 4.17 Version in use: 4.17 NSS Expected minimum version: 3.34 Beta Version in use: 3.34 Beta NSSSMIME Expected minimum version: 3.34 Beta Version in use: 3.34 Beta NSSSSL Expected minimum version: 3.34 Beta Version in use: 3.34 Beta NSSUTIL Expected minimum version: 3.34 Beta Version in use: 3.34 Beta Experimental Features --------------------- Sandbox ------- Content Process Sandbox Level: 4 Effective Content Process Sandbox Level: 4 Internationalization & Localization ----------------------------------- Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

kael, does this still reproduce for you when using a current version?

Flags: needinfo?(bignose1007+bugzilla) → needinfo?(kg)

I haven't seen it in a while (with webrender forced on in dev channel)

Flags: needinfo?(kg)

Thanks for the update

Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
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