Closed Bug 1417391 Opened 8 years ago Closed 3 years ago

Firefox quantum laggy on Mac OS X HighSierra

Categories

(Core :: Performance: General, defect)

Product:
Core
Component:
Performance: General
Version:
57 Branch
Platform:
Unspecified
macOS
Type:
defect

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: feraswilson2010, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:57.0) Gecko/20100101 Firefox/57.0 Build ID: 20171112125346 Steps to reproduce: * I opened firefox. * I tried to scroll on a webpage. Actual results: Very laggy when typing or scrolling. Expected results: Smooth browsing experience.
Please troubleshoot with Safe Mode: https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode
Component: Untriaged → General
OS: Unspecified → Mac OS X
Product: Firefox → Core
Severity: normal → S3
Severity: S3 → --
Component: General → Performance

This bug was moved into the Performance component.

:feraswilson2010, could you make sure the following information is on this bug?

  • For slowness or high CPU usage, capture a profile with http://profiler.firefox.com/, upload it and share the link here.
  • For memory usage issues, capture a memory dump from about:memory and attach it to this bug.
  • Troubleshooting information: Go to about:support, click "Copy raw data to clipboard", paste it into a file, save it, and attach the file here.

If the requested information is already in the bug, please confirm it is recent.

Thank you.

Flags: needinfo?(feraswilson2010)

A needinfo is requested from the reporter, however, the reporter is inactive on Bugzilla. Closing the bug as incomplete.

For more information, please visit BugBot documentation.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Flags: needinfo?(feraswilson2010)
Resolution: --- → INCOMPLETE
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