1418303 - Error Message of Malwarebytes

Status: RESOLVED WORKSFORME

(External Software Affecting Firefox :: Other, defect)

Description

[[e-mail]]

Attachment: Malwarebyte Fehler seit neuem Firefox.JPG

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
Build ID: 20171112125346

Steps to reproduce:

I´m working in Firefox - newest version. Since the newest version I get messages by malwarebytes


Actual results:

Blocking malware website domain gv.symcd.com / repeated message every few minutes without doing anything.


Expected results:

Normally nothing

Comment 2

[Liz Henry (:lizzard)]

I don't think we need to hide this bug.

Comment 3

[Mark Banner (:standard8)]

Various SUMO reports:

https://support.mozilla.org/en-US/questions/1186881
https://support.mozilla.org/en-US/questions/1186927
https://support.mozilla.org/en-US/questions/1186928
https://support.mozilla.org/en-US/questions/1186925
https://support.mozilla.org/en-US/questions/1186907
https://support.mozilla.org/en-US/questions/1186898
https://support.mozilla.org/en-US/questions/1186889
https://support.mozilla.org/en-US/questions/1186883
https://support.mozilla.org/en-US/questions/1186874
https://support.mozilla.org/en-US/questions/1186829
https://support.mozilla.org/en-US/questions/1186845
https://support.mozilla.org/en-US/questions/1186856
https://support.mozilla.org/en-US/questions/1186861
https://support.mozilla.org/en-US/questions/1186793

Comment 4

[Liz Henry (:lizzard)]

Kathleen, can you take a look? Seems like this might be in your area.

Comment 5

[[:philipp]]

inquiries about this are winding down on all the support channels...
reporter, can you please check if you're still seeing this problem after you perform a signature update in your malwarebytes product?

Comment 6

[J.C. Jones [:jcj] (he/they)]

All of these reports seem to be alerts about Firefox fetching OCSP from Symantec OCSP responders. That's normal behavior, and as the SUMO reports say, it's probably a false positive. I have not checked Symantec's OCSP responders for malware though, but it seems unlikely.

Comment 7

[Marcia Knous [:marcia]]

This bug hasn't had any activity in 2 years - resolving this as WFM and removing the ni on the reporter. If this remains an issue, someone can reopen it.