Open Bug 1418789 Opened 5 years ago Updated 4 years ago

Prompt users with pending crash reports to submit them

Categories

(Thunderbird :: General, enhancement)

enhancement
Not set
normal

Tracking

(Not tracked)

People

(Reporter: wsmwk, Unassigned)

References

Details

(Whiteboard: [notacrash])

+++ This bug was initially created as a clone of Bug #1269998 +++

I don't know if this is a big problem for Thunderbird, but I occasionally see examples where user had other recent crashes but no other reports were submitted.
See Also: → 1270553
I've seen this in a lot of places. I always thought crash data just got submitted automatically, because that is what the crash window says. Then I read how to go to about:crashes. Upon discovering this, most machines will say this data was "throttled", meaning it was not sent. So, I've sometimes gone on a computer and sat there for 5 minutes submitting, then hitting the back button and submitting again and again to get them sent in, sometimes months after the crash. This data must be useful somewhere to making the product better.
You need to log in before you can comment on or make changes to this bug.