Closed Bug 1420258 Opened 8 years ago Closed 8 years ago

Autophone - device interventions autophone-1 pixel-08, autophone-2 nexus-6p-11

Categories

(Testing Graveyard :: Autophone, defect)

Product:
Testing Graveyard
Component:
Autophone
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: bc, Assigned: stephend)

References

Details

nexus-6p-11 connected to autophone-2 disconnected and did not recover after a powertop, kernel update and reboot. Van, Stephen: Can you check on this device on Monday when you come back to the office?
Flags: needinfo?(vle)
Flags: needinfo?(stephen.donner)
Please add autophone-1 pixel-08 to the list. I think autophone has just been waiting for a long weekend to act up. Bad autophone! Bad autophone! No turkey for you!
Summary: Autophone - device interventions autophone-2 nexus-6p-11 → Autophone - device interventions autophone-1 pixel-08, autophone-2 nexus-6p-11
Assignee: nobody → stephen.donner
Flags: needinfo?(stephen.donner)
I'll grab this right after my meeting (in 20 minutes).
Flags: needinfo?(vle)
I think I addressed autophone-1 pixel-08, but autophone-2 nexus-6p-11 is in bad shape: its screen is half off, which also makes, I think, the power and volume buttons "stuck" and unresponsive. What should we try, for that phone?
Flags: needinfo?(bob)
My first thought would be to disconnect it for a while and see if it will discharge and then shut off. We can then attempt to recharge it to see if it will recover.
Flags: needinfo?(bob)
(In reply to Bob Clary [:bc:] from comment #4) > My first thought would be to disconnect it for a while and see if it will > discharge and then shut off. We can then attempt to recharge it to see if it > will recover. OK, consider it done; I'll have it by my desk, to remind me (and I'll reset need-info? as well).
Flags: needinfo?(stephen.donner)
stephend: Could you also add autophone-2 pixel-04 to the list for today?
(In reply to Bob Clary [:bc:] from comment #6) > stephend: Could you also add autophone-2 pixel-04 to the list for today? Done!
Thanks! pixel-04 is back up and running.
6p-11 is actually dead. I'll resolve this as fixed and file a new bug for Van to recycle it.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
Flags: needinfo?(stephen.donner)
Blocks: 1421092
Product: Testing → Testing Graveyard
You need to log in before you can comment on or make changes to this bug.