Closed
Bug 1420258
Opened 6 years ago
Closed 6 years ago
Autophone - device interventions autophone-1 pixel-08, autophone-2 nexus-6p-11
Categories
(Testing Graveyard :: Autophone, defect)
Testing Graveyard
Autophone
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: bc, Assigned: stephend)
References
Details
nexus-6p-11 connected to autophone-2 disconnected and did not recover after a powertop, kernel update and reboot. Van, Stephen: Can you check on this device on Monday when you come back to the office?
Flags: needinfo?(vle)
Flags: needinfo?(stephen.donner)
Reporter | ||
Comment 1•6 years ago
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||
Please add autophone-1 pixel-08 to the list. I think autophone has just been waiting for a long weekend to act up. Bad autophone! Bad autophone! No turkey for you!
Summary: Autophone - device interventions autophone-2 nexus-6p-11 → Autophone - device interventions autophone-1 pixel-08, autophone-2 nexus-6p-11
Assignee | ||
Updated•6 years ago
|
Assignee: nobody → stephen.donner
Flags: needinfo?(stephen.donner)
Assignee | ||
Comment 2•6 years ago
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I'll grab this right after my meeting (in 20 minutes).
Flags: needinfo?(vle)
Assignee | ||
Comment 3•6 years ago
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I think I addressed autophone-1 pixel-08, but autophone-2 nexus-6p-11 is in bad shape: its screen is half off, which also makes, I think, the power and volume buttons "stuck" and unresponsive. What should we try, for that phone?
Flags: needinfo?(bob)
Reporter | ||
Comment 4•6 years ago
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My first thought would be to disconnect it for a while and see if it will discharge and then shut off. We can then attempt to recharge it to see if it will recover.
Flags: needinfo?(bob)
Assignee | ||
Comment 5•6 years ago
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(In reply to Bob Clary [:bc:] from comment #4) > My first thought would be to disconnect it for a while and see if it will > discharge and then shut off. We can then attempt to recharge it to see if it > will recover. OK, consider it done; I'll have it by my desk, to remind me (and I'll reset need-info? as well).
Flags: needinfo?(stephen.donner)
Reporter | ||
Comment 6•6 years ago
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stephend: Could you also add autophone-2 pixel-04 to the list for today?
Assignee | ||
Comment 7•6 years ago
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||
(In reply to Bob Clary [:bc:] from comment #6) > stephend: Could you also add autophone-2 pixel-04 to the list for today? Done!
Reporter | ||
Comment 8•6 years ago
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Thanks! pixel-04 is back up and running.
Reporter | ||
Comment 9•6 years ago
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6p-11 is actually dead. I'll resolve this as fixed and file a new bug for Van to recycle it.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → FIXED
Reporter | ||
Updated•6 years ago
|
Flags: needinfo?(stephen.donner)
Updated•2 years ago
|
Product: Testing → Testing Graveyard
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Description
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