1420401 - [MDN account help]: Need assistance linking old MDN to my Github account

Status: RESOLVED FIXED

(developer.mozilla.org Graveyard :: Account Help, task)

Description

[exglade]

Please provide details below.

Username: exglade

Description of problem: 

May I have my MDN account link to my Github account?

https://developer.mozilla.org/en-US/profiles/exglade

https://github.com/exglade

I've accidentally created a new account when trying to work things out:
https://developer.mozilla.org/en-US/profiles/kaisen.exg

Comment 1

[Stephanie Hobson [:shobson]]

Hi,

Sorry for the trouble!

I have deleted the accidental new account.

I have sent an email to the email address associated with the old MDN account. (Hints: it is on the same domain you are using for the email address connected to this account. The MDN profile was created in 2013)

If you receive that email:
1) Add that email address to your GitHub account.
2) Verify the email with GitHub.
3) Log into MDN with GitHub.
4) You should be prompted to connect the two accounts.
5) After connecting: You can edit the email address on your profile page to change it to a different email.

If you did not receive that email:
- Don't worry. There are other things we can do to retrieve the old account.

Please let us know if that worked or if we need to try something else.

Thanks for using MDN!

Comment 2

[exglade]

Thank you for your quick response.

I received the email. However, Github having trouble sending verification email to that email. I've spent hours troubleshoot but to no avail.

I've sent Github and Microsoft tickets on this issue. Hoping they can get back to me.

Comment 3

[exglade]

I've resolved the Github-side issue.

My old MDN account is now connected with my Github. Thanks!