1421138 - Problem loading page - https connections

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Sandeep Bhat]

Attachment: Screen grab for https pages not getting loaded

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
Build ID: 20171112125346

Steps to reproduce:

Navigate to following URLs

https://netbanking.hdfcbank.com/
https://qsurvey.mozilla.com/s3/FirefoxInput/



Actual results:

Firefox shows "Problem loading page" error. The following details are shown.

Secure Connection Failed

The connection to qsurvey.mozilla.com was interrupted while the page was loading.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.


Expected results:

The web pages should have open as expected. This only happens with Firefox and not with Chromium and Vivaldi.

Also, hitting the "Try Again" button solves the problem. This sometimes results in my online transactions getting failed since Firefox was not able to navigate to a page.

Comment 1

[Kohei Yoshino [:kohei]]

Please visit https://support.mozilla.org/questions/firefox to get help. Thank you!