New tab page displays incorrectly

RESOLVED WORKSFORME

Status

()

Firefox
New Tab Page
RESOLVED WORKSFORME
2 months ago
2 months ago

People

(Reporter: Alexandr Buller, Unassigned)

Tracking

Trunk
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(2 attachments)

(Reporter)

Description

2 months ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:59.0) Gecko/20100101 Firefox/59.0
Build ID: 20171203100121

Steps to reproduce:

Try to open new tab.


Actual results:

New tab page displays with mistakes.

https://cloud.mail.ru/public/CduK/4ziSLGeDK - screen capture with problem reproducing

https://cloud.mail.ru/public/AS53/1RSrYR5nk - screenshot of Nightly version


Expected results:

New tab page should displays correctly
(Reporter)

Comment 1

2 months ago
Dear Mike Conley!

Hope you can fix it easily.

Kind regards, Alexandr Buller.
Flags: needinfo?(mconley)
Please upload those screenshots to the bug. I can't access them (get the same error massage for the 2 links)
Flags: needinfo?(buhler.av)
(Reporter)

Comment 3

2 months ago
Created attachment 8934012 [details]
new tab page error.zip

I attached zip archive with bug screen captures.
Flags: needinfo?(buhler.av) → needinfo?(Flore)
Component: Untriaged → New Tab Page
Flags: needinfo?(Flore)
I don't see that behavior. can you try in safe mode or with a new profile?
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
Flags: needinfo?(buhler.av)
(Reporter)

Comment 5

2 months ago
Created attachment 8934014 [details]
new tab page 2.mp4

I try to change profile. I do not see bug with a new profile.
Flags: needinfo?(buhler.av) → needinfo?(Flore)
It means that this bug is not a Firefox bug but is related to your profile. I would suggest to refresh your profile: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
And if the issue persists, please report it on sumo: https://support.mozilla.org/en-US/questions/new/desktop

This bug is fixed as WORKSFORME
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 months ago
Flags: needinfo?(mconley)
Flags: needinfo?(Flore)
Resolution: --- → WORKSFORME
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