142396 - Various Cyrus IMAP issues making Mailnews near unusable.

Status: RESOLVED EXPIRED

(MailNews Core :: Networking: IMAP, defect)

Description

[Michael Klose]

In short:

- Mozilla always appends a '/' to the namespace which is not a valid seperation
character (been there at least 2 months)
- Mozilla does not properly move mail between folders (been there at least 2 months)
- Once a message is viewed in the sent mail folder, it can no longer be viewed
again (very recent)
- Unable to view an attached image in some mails in the sent mail folder (very
recent).

For a start, all folders appear as subfolders of the inbox. This has to do with
the personal namespace and that Mozilla always enters a '/' sign after it, which
when using a Cyrus IMAP server is not a valid seperation character. There is a
bug on this, seems to be forgotten about: bug #105385

The next is that I have set the IMAP account to copy messages to trash when
deleting messages. This works. If I however move a mail from one folder to
another, the mail is moved and appears in the new folder, Mozilla does not
display it in the old folder anymore, but when I check on the ressource usage on
my IMAP server, the mail was not purged properly. When entering a folder with
kmail (from KDE3) where there is such a mail, I still see it there, but with no
text and no date. Only clicking on "compact folder" on the folder in Mozilla
will free up the ressources after moving a mail in the old folder.

These two bugs have been there since I have used Mozilla with IMAP which is
about 2 months ago and I get a new build every 3-4 days. Both Linux and Win32.

Now the following bugs are new. They worked in Mozilla 1.0RC1, but neither work
in the latest nightly trunks (May 5th and May 3rd Win98) or in the latest 1.0
2002050406 build (win98):

I have set my Sent items folder to be made available offline. Downloading the
mail works and the icon turns dark, meaning it is available for offline use, but
if I try to look at the mail again, it is empty. This behaviour is different to
what it was in RC1. In RC1, this worked while I was using the mail client, but
as soon as I quit mozilla, all downloaded messages of the sent folder appeared
light again (not downloaded). This also happened for other "subfolders" of the
inbox (that shouldn't be subfolders). Now they stay dark, but I am unable to see
the mail, but this is only for the Sent items folder, for other folders, this
functionality works.

Then I have one mail, which I could see perfectly in RC1, it is a normal plain
text mail with an attached image (sent items folder). I am unable to suddenly
view the image. Saving it gives me a zero byte file. Another plain text mail
also in the sent items folder with an image works fine. Opening the message in
kmail or Outlook express works fine.

In addition, there is bug #27002, but this is more annoying and can be worked
around by changing the folders in the GUI.

Comment 1

[Michael Klose]

Actually, I went back to RC1, and:

- Once a message is viewed in the sent mail folder, it can no longer be viewed
again (very recent)

didn't work either. I thought it did. 

But changing the namespace to "INBOX" in the prefs.js (without the forcibly
added / the gui adds), the above suddenly starts working again.

Also, after doing this, I could view the mail with the image that I was unable
to view before.

Comment 2

[Frank Wein [:mcsmurf]]

Reporter: Is this still a problem with a current Mozilla build?

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.