Open Bug 1424598 Opened 2 years ago Updated 29 days ago

mozilla wiki don't keep me login

Categories

(Infrastructure & Operations :: SRE, task)

Production
task
Not set

Tracking

(Not tracked)

People

(Reporter: patclash, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0
Build ID: 20171206101620

Steps to reproduce:

Login in https://wiki.mozilla.org/Main_Page and browse on different pages 

All work ans I am loged


Actual results:

After some times if I keep a tab open on Wiki Mozilla (on any page) , and when browse again, I am log out 

That happen on all platform Ubuntu or Windows , Firefox 57.02 , or 52.02esr


Expected results:

Wiki Mozilla should keep my account log in as my preference is set to keep it
I get same results Nightly or Beta on Win8.1
Assignee: nobody → eziegenhorn
Status: UNCONFIRMED → ASSIGNED
Ever confirmed: true
@Eziegenhorn to have a look please!
I don't see this behavior, can you give more details such as how long you were logged in (or how many page loads, or how long of inactivity) before seeing it log you out, if you see a log out page, etc?
It just happen now  :
(I logged in this morning an hour ago) 

I open a tab on https://wiki.mozilla.org/Releases that is in my bookmarks : I am logged ;
then open the page https://wiki.mozilla.org/Special:RecentChanges in the same tab from the left menu and I see on top right of the page that I was logout 

It's look like cookies where outdated (or deleted) after some times
Assignee: eziegenhorn → server-ops-webops
Status: ASSIGNED → NEW
Component: wiki.mozilla.org → WebOps: IT-Managed Tools
Product: Websites → Infrastructure & Operations
QA Contact: smani
Whiteboard: [kanban:https://webops.kanbanize.com/ctrl_board/2/5948]
As an admin on the wiki I go in and do things several times in any 24h period and have seven tabs on various pages of interest. In the past I have not had to log-in for several months at a time.
Recently every time I go to do an adminy thing I have to log-in - this morning I approved a new account request (after loging in) and just now - two hours later I have had to log-in again.
So it seems to ignore/forget/invalidate session data after less than one hour.
By the way - this only seems to be causing a problem with the wiki - I can stay logged-in to Facebook, Twitter, eBay, Amazon, and multiple other websites.
Assignee: server-ops-webops → eziegenhorn
Assignee: eziegenhorn → dhartnell
Assignee: dhartnell → server-ops-webops
Assignee: server-ops-webops → nobody
Component: WebOps: IT-Managed Tools → Infrastructure: AWS
QA Contact: smani → cshields
Whiteboard: [kanban:https://webops.kanbanize.com/ctrl_board/2/5948]
Duplicate of this bug: 1482909
Please have another look eziegenhorn@mozilla.com - log-out happens after one hour it seems and is still happening.

I've learnt to live with it but (shrug).

Spike
Assignee: nobody → eziegenhorn
Status: NEW → ASSIGNED
Flags: needinfo?(eziegenhorn)
Ah I'm sorry about that.  My team was reorg'd and this is no longer something I work on.  This is in the correct queue.
Assignee: eziegenhorn → nobody
Status: ASSIGNED → NEW
Flags: needinfo?(eziegenhorn)
(In reply to Eric Ziegenhorn :ericz from comment #9)
> Ah I'm sorry about that.  My team was reorg'd and this is no longer
> something I work on.  This is in the correct queue.

Thank you :)
Duplicate of this bug: 1497102
Any chance this could get prioritised?  The wiki makes out a central
part of how this project communicates.
Duplicate of this bug: 1519460
Assignee: nobody → gozer
Duplicate of this bug: 1543132

This is pretty annoying for me, I get logged out from the wiki constantly and have to re-login.

Assignee: gozer → nobody
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