1426967 - Autophone - autophone device issues 2017-12

Status: RESOLVED FIXED

(Testing Graveyard :: Autophone, enhancement)

Description

[Bob Clary [:bc] (inactive)]

I'll use this single bug to track device issues which will need intervention when we come back.

2017-12-22: autophone-1 pixel-07 offline
2017-12-23: autophone-2 pixel-03 offline

Comment 1

[Bob Clary [:bc] (inactive)]

2017-12-27: autophone-3 nexus-6p-07

Comment 2

[Bob Clary [:bc] (inactive)]

No other devices have disconnected. I updated the OS and rebooted each server and confirmed these devices were the only ones which did not initialize.

Stephen, Van: If either of you could check on these devices today that would be totally awesome. I am still out on pto this week but either jmaher or gbrown should be able to help. I will check in later today in the event you need me to do anything.

Comment 3

[Van Le [:van]]

i can swing up there after 1pm as i have a scheduled delivery between 8a-1pm today and tomorrow (unconfirmed). i have to wait at scl3 as we're expecting a pallet and Vantage wont sign for it.

Comment 4

[Joel Maher ( :jmaher ) (UTC -8)]

thanks :van

Comment 5

[Van Le [:van]]

Attachment: IMG-1260.JPG

Comment 6

[Van Le [:van]]

6p-7 should be fixed. pixel-03,07 need to be replaced as the batteries have expanded. attached picture of the 2 phones. ive removed them from the rack and they're on my desk. let me know if you want it back or if it can just be ewasted.

Comment 7

[Bob Clary [:bc] (inactive)]

Lets ewaste them. Thanks!