1428651 - Thunderbird unable to fill in email address from Mac OSX address book after 10.13.2 upgrade.

Status: RESOLVED WORKSFORME

(Thunderbird :: Untriaged, defect)

Description

[Pia]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:57.0) Gecko/20100101 Firefox/57.0
Build ID: 20180103231032

Steps to reproduce:

*** I am guessing on my version because the dialog box does not fill in with information.  It opens but remains blank!!

I upgraded to 10.13.2 and now an regretting it.


Actual results:

All the contacts in my Max osx address book were DELETED!  Fortunately, I had just back it up.  I imported everything back into Contacts.  Now, When I create an email Thunderbird does not recognize any of the email addresses in the Mac OSX address book and I have to cut and paste every time.
ALSO, all pop-ups like preferences take a long time to load.  The dialog box is just blank.
ALSO, unable to move a newly created email after it opens up.


Expected results:

What should happen is that Thunderbird automatically fills in the email address in the To: line in a newly created email.
Pop-ups should open immediately.

Comment 1

[Wayne Mery (:wsmwk)]

Does this also happen in safe mode?
 - https://support.mozilla.org/en-US/kb/safe-mode-thunderbird
 
(we did not explore this in https://support.mozilla.org/en-US/questions/1198506 )

Comment 2

[Pia]

I kept trying the 'About Thunderbird' dialog box to get it to open.  It eventually did and I was told to restart for updates.  Guess what, all the issues went away.  Yay!  Thanks Thunderbird.

Comment 3

[Wayne Mery (:wsmwk)]

Interesting. What version had you been running?