1431034 - "Remember logins and passwords for websites" gets randomly disabled after updates

Status: RESOLVED INCOMPLETE

(Toolkit :: Password Manager, defect)

Description

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:59.0) Gecko/20100101 Firefox/59.0 ID:20180116220110

I have the option enabled to automatically fill out the username and password in form fields. That usually works fine, but in random intervals, mostly when doing an update (as it seems) the option gets disabled.

I have seen this in two different profiles so far. One is used for Nightly (59), and the other for Beta (58).

Comment 1

[Henrik Skupin [:whimboo][⌚️UTC+1]]

I have seen this again today, and I think it happens when we do a complete update of Firefox. I will keep an eye on it over the next days.

Comment 2

[Matthew N. [:MattN]]

Do you have a third-party password manager extension or app installed? They often disable the built-in saving.

Comment 3

[Henrik Skupin [:whimboo][⌚️UTC+1]]

No, I don't have such a third-party extension/app installed. It still gets randomly unchecked in the preferences with latest Nightly.

Comment 4

[Matthew N. [:MattN]]

Can you attach about:support? Do you have any security software e.g. A/V software installed on the computer?

Comment 5

[Henrik Skupin [:whimboo][⌚️UTC+1]]

No, there is no A/V software running. Btw. I have seen it again earlier today, and after a restart of Firefox to apply a complete update the checkbox in the preferences is unchecked again. I sent you the output from about:support via email.

Comment 6

[Matthew N. [:MattN]]

Hmm… nothing stands out to me… maybe some automation is touching your default profile by mistake? Or some third-party executable is appending the pref to your prefs.js? You could check it occasionally to see when/if the pref gets set there. Maybe if you have snapshots with your system backups you could figure out a pattern? Maybe check the prefs.js file before an full update?

Only other idea would be if you were in some study… check about:studies?

Comment 7

[Matthew N. [:MattN]]

Please re-open when you have more data. I haven't seen other reports of this so closing for now.

Comment 8

[Henrik Skupin [:whimboo][⌚️UTC+1]]

I haven't seen the problem since the last time we talked about it. So maybe it was indeed some kind of study which reset the preference during an update. I will keep an eye on it.

Comment 9

[Henrik Skupin [:whimboo][⌚️UTC+1]]

I have just seen it again with Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:66.0) Gecko/20100101 Firefox/66.0 ID:20181219220049 after applying a full update on a Nightly build from Dec 12th. Sadly I don't have more information yet.