basket-dev.allizom.org raises 500 error

RESOLVED FIXED

Status

Websites
Basket
RESOLVED FIXED
a month ago
29 days ago

People

(Reporter: nemo, Unassigned)

Tracking

Details

(Reporter)

Description

a month ago
After doing some maintenance in our staging environment we received tracebacks from basket (basket-dev) like the following:

exception: 500 request returned from basket: <html>
<head>
  <title>500 - Internal Server Error - Basket</title>
</head>
<body>
  <h1>500 - Internal Server Error - Basket</h1>
</body>
</html>


This got triggered by our test user in our selenium tests:
email: parsystest.user@gmail.com
It seems that /news/lookup-user/ throws a SalesforceRefusedRequest error. 

The response content from Salesforce is: 
[{u'errorCode': u'INVALID_OPERATION_WITH_EXPIRED_PASSWORD', u'message': u'The users password has expired, you must call SetPassword before attempting any other API operations'}

https://sentry.prod.mozaws.net/operations/basket-dev-us-west/issues/705679/


:pmac can you please take a look?
Flags: needinfo?(pmac)
Bah! Yeah. This happened in prod as well due to a miss-configuration of the account. I'll get it taken care of as soon as I can.
Flags: needinfo?(pmac)
(Reporter)

Comment 3

a month ago
Cool! Thanks :pmac
This should now be fixed. Thanks for the report, and apologies for the issues.
Status: NEW → RESOLVED
Last Resolved: a month ago
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.