143234 - Online Banking. Due to time out error, the login window fails to appear

Status: VERIFIED WORKSFORME

Description

[Hans Posthumus]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.0+) Gecko/20020509
BuildID:    2002050902

Only in Mozilla this homebanking logindialogue goes wrong.
Apparently due to a time out problem (as stated), when mozilla and the banking
server do their "handshaking", the login applet doesn't start.
When bypassing the modern myAdvance login way, because using the old way of
login, another problem arises. Though the login window (applet?) appears, the
buttons "OK", "Back" and "Help" are visible/clickable (they are in MSIE). Thus
this way isn't usable too for login :-( (same behaviour with Netscape 4.x)


www.advance-bank.de with its portal myAdvance is the largest german full
internet bank.


Reproducible: Always
Steps to Reproduce:
1.start www.advance-bank.de
2.go to myAdvance enter user-id and PIN
3.click "Direkteinstieg Banking"

Actual Results:  Windows appears, stating a timeout error:
Timeout     Die Banking-Anwendung wurde aus Sicherheitsgründen beendet.

Bitte klicken Sie hier, um das Fenster zu schließen und in das Portal
zurückzukehren.

Expected Results:  Mozilla should have shown the pop-up window enabling the login.
Also mozilla should show the buttons "OK", "Back" and "Help" in the secure login
window

I don't have a possibility with mozilla to do banking and admistrate my 100%
online accounts

Comment 1

[Matthias Versen [:Matti]]

Reporter:
Which JRE version Do you use ?
Can you upgrade to JRE1.4 if you use JRE1.3 ? 

(http://java.sun.com/j2se/1.4/download.html)

Do you accept all cookies ?

Comment 2

[Hans Posthumus]

Within the settings, it was needed to put a checkmark at "allow mozilla to open
windows following a link" (or something like that).
Now everything in my online banking functions well again!

Comment 3

[Hans Posthumus]

Yep, I did also change the settings to "accept all cookies". And it works!
Thanks Matthias!

Comment 4

[Hans Posthumus]

Yep, I did also change the settings to "accept all cookies". And it works!
Thanks Matthias!

Comment 5

[Matthias Versen [:Matti]]

hmm, fixed is wrong since we changed no code in Mozilla
and please don't use closed, remind or later :-)

Comment 6

[Matthias Versen [:Matti]]

wfm

Comment 7

[Matthias Versen [:Matti]]

v