143385 - Yahoo Classifieds - submit button is dead (sometimes)

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect, P1)

Description

[None Given]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0rc1) Gecko/20020417
BuildID:    20020417

won't do anything after entering zip code or ckity,state

Reproducible: Always
Steps to Reproduce:
1.http://classifieds.yahoo.com/display/location/change?ct_hft=location&action=change&prop=classifieds&.done=http://classifieds.yahoo.com/display/merchandise?ct_hft=browse%26cr=-dregion-%26srid=-dsrid-%26action=browse%26nodeid=750008678%26intl=
2.enter zip code or city,state
3.press continue

Actual Results:  nothing

Expected Results:  should go to anew page

Comment 1

[shrirang khanzode]

yuck this bug is ugly..I have been seeing it for a while. Also, If I go to their
main page , classifieds.yahoo.com, clicking on individual links does nothing.
try "Autos" . ccing susiew.

Comment 2

[Susie Wyshak]

taking.
Bclary any shining insight on the problem will help & I'll get a contact.

Comment 3

[Susie Wyshak]

Summary: 2 problems found- dead link and dead submit button

To clarify the problem noted in comment #1:

1. go to http://classifieds.yahoo.com
2. click Autos on the left

REsult: nothing happens
The other left nav links work

The dead Autos link is:
<a
href="http://rd.yahoo.com/classsite/auto_Autos/?http://classifieds.autos.yahoo.com/display/automobiles?ct_hft=browse&action=browse&nodeid=750000268&intl=">Autos</a>

Whereas this link works:
<a
href="http://rd.yahoo.com/classsite/br_real/?http://list.realestate.yahoo.com/?intl=">Real
Estate</a>

TO GET TO THE ORIGINAL URL REPORTED:
3. Ising IE go to http://classifieds.yahoo.com and click Autos
4. Then copy and paste the URL into Gecko
5. Try entering a location and see that nothing happens when you submit.

Comment 4

[shrirang khanzode]

*** Bug 140380 has been marked as a duplicate of this bug. ***

Comment 5

[Bob Clary [:bc] (inactive)]

changing ua to IE5.5 allows this link to load. -> server side sniff -> evangelism

Comment 6

[None Given]

also doesn't work with Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0rc2)
Gecko/20020510

Comment 7

[Susie Wyshak]

Bob, when I change my UA string to Mozilla/4.0 (compatible; MSIE 5.5; Windows
98)  I still can't get to this URL: 
http://classifieds.autos.yahoo.com

Just try clicking that link here, or pasting it into the browser to go there.
Nothing happens. 

It works for you?

Comment 8

[Bob Clary [:bc] (inactive)]

susiew, did you reload the page after changing the ua to IE? What build did you use?

Comment 9

[Bob Clary [:bc] (inactive)]

also, be sure to clear your cache after the ua change to make sure you get a
fresh copy.

Comment 10

[Susie Wyshak]

As usual you are right. Clearing the cache w/IE 5.5 UA WFM :-)

Comment 11

[Susie Wyshak]

-->evang

Comment 12

[Susie Wyshak]

-->susiew

Comment 13

[Susie Wyshak]

NOT ABLE TO GET CONSISTENT RESULTS and Yahoo was unable to replicate. THEREFORE
UNABLE TO EVANGELIZE unless someone makes a 100% replicable case. I am inclined
to turn this over as a browser bug.

-Today I have had 100% success with that Autos link on the left working in all
the Netscape 6.x browsers.
-In Netscape 6.2.1 the Continue button on Change Location never failed.
-In Gecko/20020509 when I changed the user agent string to be Mozilla/4.0
(compatible; MSIE 5.5; Windows), then clear the cache, the Continue button
*sometimes* works.

The Continue submission seems to die more often after I've gotten the "You have
entered an invalid..." error, then corrected the data.

Comment 14

[Susie Wyshak]

-->refiling as a browser problem

Comment 15

[Kevin McCluskey (gone)]

Reassigning to John.

Comment 16

[Kevin McCluskey (gone)]

nsbeta1+

Comment 17

[Vladimir Ermakov]

Attachment: minimised testcase

If in this testcase you enter "Palo Alto, CA" then the form submits to itself,
but if you enter something like "blah" it submits to the classifieds.yahoo.com
which is set in the base tag.

Comment 18

[John Keiser (jkeiser)]

The browser cannot load the URL

http://classifieds.yahoo.com/?ct_hft=location&action=parse&.csz=Palo+Alto%2C+CA&.done=&.done1=&prop=classifieds

but it can load the URL

http://classifieds.yahoo.com/?ct_hft=location&action=parse&.csz=blah&.done=&.done1=&prop=classifieds

I suspect network horkage here.

Comment 19

[John Keiser (jkeiser)]

This works in my CVS build, so perhaps it is fixed.  Regardless, this is
networking.  The submission creates the proper URL.

Darin, there is a redirection in the first case (I am not sure why *that* is).

Comment 20

[Darin Fisher]

no chance of this making it for RC3 i suspect.

Comment 21

[Judson Valeski]

Was able to repro this in today's 1.0 mfcEmbed.

Comment 22

[None Given]

After deleteing all cookies and history, I can get this to work with:  
Mozilla 1.0 Release Candidate 2
Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0rc2) Gecko/20020510

Comment 23

[Darin Fisher]

####
T 64.130.71.9:32971 -> 216.136.232.147:80 [AP]
  GET /classsite/auto_Autos/?http://classifieds.autos.yahoo.com/display/
  automobiles?ct_hft=browse&action=browse&nodeid=750000268&intl= HTTP/1.
  1..Host: rd.yahoo.com..User-Agent: Mozilla/5.0 (X11; U; Linux i686; en
  -US; rv:1.0rc2) Gecko/20020510..Accept: text/xml,application/xml,appli
  cation/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,video/x-mng,image/pn
  g,image/jpeg,image/gif;q=0.2,text/css,*/*;q=0.1..Accept-Language: en-u
  s, en;q=0.50..Accept-Encoding: gzip, deflate, compress;q=0.9..Accept-C
  harset: ISO-8859-1, utf-8;q=0.66, *;q=0.66..Keep-Alive: 300..Connectio
  n: keep-alive..Referer: http://classifieds.yahoo.com/..Cookie: B=3ufg6
  ekucu1eu&b=2....                                                      
###
T 216.136.232.147:80 -> 64.130.71.9:32971 [AP]
  HTTP/1.1 302 Found..Date: Fri, 24 May 2002 03:11:27 GMT..Cache-Control
  : private, max-age=0, no-cache..Location: http://classifieds.autos.yah
  oo.com/display/automobiles?ct_hft=browse&action=browse&nodeid=75000026
  8&intl=..Connection: close..Content-Type: text/html; charset=iso-8859-
  1....The document has moved <A HREF="http://classifieds.autos.yahoo.co
  m/display/automobiles?ct_hft=browse&amp;action=browse&amp;nodeid=75000
  0268&amp;intl=">here</A>.<P>.                                         
#######
T 64.130.71.9:32972 -> 66.163.175.131:80 [AP]
  GET /display/automobiles?ct_hft=browse&action=browse&nodeid=750000268&
  intl= HTTP/1.1..Host: classifieds.autos.yahoo.com..User-Agent: Mozilla
  /5.0 (X11; U; Linux i686; en-US; rv:1.0rc2) Gecko/20020510..Accept: te
  xt/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plai
  n;q=0.8,video/x-mng,image/png,image/jpeg,image/gif;q=0.2,text/css,*/*;
  q=0.1..Accept-Language: en-us, en;q=0.50..Accept-Encoding: gzip, defla
  te, compress;q=0.9..Accept-Charset: ISO-8859-1, utf-8;q=0.66, *;q=0.66
  ..Keep-Alive: 300..Connection: keep-alive..Referer: http://classifieds
  .yahoo.com/..Cookie: B=3ufg6ekucu1eu&b=2....                          
###
T 66.163.175.131:80 -> 64.130.71.9:32972 [AP]
  HTTP/1.0 302 Found..Date: Fri, 24 May 2002 03:11:28 GMT..Location: /di
  splay/location/change?ct_hft=location&action=change&prop=automobiles&.
  done=http://classifieds.autos.yahoo.com/display/automobiles?ct_hft=bro
  wse%26cr=-dregion-%26srid=-dsrid-%26action=browse%26nodeid=750000268%2
  6intl=..Connection: close..Transfer-Encoding: chunked..Cont1a7    .. t
  ext/html; charset=iso-8859-1....The document has moved <A HREF="/displ
  ay/location/change?ct_hft=location&amp;action=change&amp;prop=automobi
  les&amp;.done=http://classifieds.autos.yahoo.com/display/automobiles?c
  t_hft=browse%26cr=-dregion-%26srid=-dsrid-%26action=browse%26nodeid=75
  0000268%26intl=">here</A>.<P>.<P>Additionally, a 302 Found.error was e
  ncountered while trying to use an ErrorDocument to handle the request.
  ...0....                                                              
#######

so this is what i see when i click on the "Auto" link (see comment #3)

notice that the last redirect is malformed.  the Location header does not
specify an absolute URL.  there is also a malformed header, which i believe
should read Content-Type, but instead reads "Cont1a7    " which is bogus.

this looks like an evangelism bug to me.

Comment 24

[Darin Fisher]

susie: please see my previous comment.. this is an evangelism bug.

Comment 25

[Susie Wyshak]

-removed product keywords
-Yahoo was able to replicate on Gecko/20020512 and will look at fixing.

Comment 26

[Bob Clary [:bc] (inactive)]

->evang500

Comment 27

[Andrew Schultz]

*** Bug 152110 has been marked as a duplicate of this bug. ***

Comment 28

[Susie Wyshak]

This was fixed a while ago. Marking fixed.