From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.0+) Gecko/20020503 BuildID: 2002050308 Wanted to add a bookmarked site to the Personal Toolbar. Opened Manage Bookmarks. Tried to "drag" the bookmarked url into the Personal Toolbar folder and somehow the Personal Toolbar folder disappeared. It no longer showed up the Manage Bookmarks dialog (it was at the top). Closed down Manage Bookmarks and started it again. This time it crashed mozilla and I sent the crash feedback report (full-circle). The above was on win2k. Tried similar thing on moz/linux but used cut/paste in Manage Bookmark dialog and it worked as expected. Reproducible: Always Steps to Reproduce: 1. Open "Manage Bookmarks" 2. Drag a personal bookmark to Personal Toolbar folder 3. Personal Toolbar folder went away (separator line at top) 4. Shutdown Manage Bookmarks, and restart mozilla (I think) 5. Open Manage Bookmarks 6. Crash 7. Reinstall moz to fix? Actual Results: Crash on Manage Bookmark Expected Results: Not crash. Personal Toolbar folder should still exist.
Could you provide TalkBack incident ID?
Severity: normal → critical
this is not happening to me with build 2002050807 on WinXP bye Francesco De Francesco
The things that pops up after the crash is "Netscape Quality Feedback Agent -- Mozilla Trunk". I don't see a incident ID in the dialog. I did enter my email address( email@example.com ) and problem description into it before sending. Tried using the bookmark.html file from linux box. Still crashed on "Manage Bookmarks". Also just deleted bookmark.html and got same result. Maybe I will reinstall and try this again.
More info: Moved all the application files to recycle bin. Put them back one at a time. The culprit seems to be XUL.mfl. When I just remove this file (and let the system recreate a new one) I have no problem. When I restore the possibly corrupted file I get the crash on Manage Bookmarks. However, I am unable to duplicate the original problem when using the regenerated XUL.mfl. Will try some more.
Could you attach the file you think is corrupted? If it really is, it should cause a crash for anyone when it is used. Odds are, however, that this crash is not the fault of Mozilla, but of a corrupted file, which Mozilla cannot read properly. If that is the case, then this bug really indicates that this is an error that is not bveing handled properly, as a crash is not an really acceptable response to any condition.
Ok, but "bad" XUL.mfl is on computer at work. I will attach/send it Monday. Also, I tried everything but could never get it to mess-up again. Maybe it was just a random corruption due to the o/s (win2k) or something.-gene
Created attachment 83332 [details] File crashes mozilla on "Manage Bookmarks" The file XUL.mfl (pkzipped to XUL.zip) somehow got corrupted and now crashes mozilla when I do Bookmarks->Manage Bookmarks.
still reproducible using latest build with a NEW profile?
is the crash still happening using mozilla 1.0 and a NEW profile? if so, please provide the talkback crash ID. (you can get this from running talkback.exe, found under components/ dir.) your reply is requested, otherwise this bug will be marked as WorksForMe. Thanks for testing mozilla!
No problems seen with Moz 1.0 and New Profile using the suspect XUL file. -reporter
Resolving as WFM.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → WORKSFORME
Status: RESOLVED → VERIFIED
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