1435167 - Firefox Icon is Windowing System's Standard Icon (Taskbar & Start Menu)

Status: RESOLVED DUPLICATE of bug 1291331

(Firefox :: Shell Integration, defect)

Description

[u54774]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0
Build ID: 20180128191252

Steps to reproduce:

Nothing, this happend by default when I updated Firefox.


Actual results:

Firefox Icon is Windowing System's Standard Icon in Taskbar and Start Menu.


Expected results:

Show Firefox Icon in Taskbar and Start Menu.

Comment 1

[Gingerbread Man]

Probably an issue with the Windows icon cache.
https://www.sevenforums.com/tutorials/49819-icon-cache-rebuild.html

Comment 2

[u54774]

(In reply to Gingerbread Man from comment #1)
> Probably an issue with the Windows icon cache.
> https://www.sevenforums.com/tutorials/49819-icon-cache-rebuild.html

Thank you.

Now I see Firefox icon.

Comment 3

[Gingerbread Man]

You're welcome. Firefox pins itself to the taskbar when set as default, on install, and probably on update as well. Though it seems to me like a Windows problem, it's conceivable that it's a Firefox problem. I'm leaving this open so someone else can decide.

Comment 4

[Peter Lairo]

Attachment: Screenshot of mozilla icons in Windows 10 Start Menu are often missing

Comment 5

[Peter Lairo]

The Firefox (and Thunderbird) icons in the Windows 10 Start Menu often don't appear at all (see screenshot). I'm not sure if that is this bug or another bug (I didn't understand this bug's title and sparse/non-existent description).

Running the tutorial suggested above yields several "access denied" errors for iconcache_##.db files when running the 4th step (DEL "%localappdata%\Microsoft\Windows\Explorer\iconcache*" /A)  (see screenshot 2).

Comment 6

[Peter Lairo]

Attachment: Screenshot 2 - errors when using suggested fix

Comment 7

[Peter Lairo]

Attachment: Screenshot 1 - mozilla icons in Windows 10 Start Menu are often missing

Comment 8

[Peter Lairo]

Attachment: Screenshot 3 - mozilla icons in start menu missing

Comment 9

[Peter Lairo]

After running the last command in the suggested solution in comment #2 (Option 2, Step 3.5: shutdown /r /f /t 00), and after the restart, the situation is now reversed: The Firefox icon NOT visible, and the Thunderbird icon IS visible (see screenshot 3). So the suggested solution from comment #2 did NOT work in my case.

BTW: This seems to be a serious issue because it greatly diminishes Firefox's visibility and findability in a major part of Windows UI (the Start Menu).

Reporter: Can you please upload a screenshot of what YOU mean by this bug? Are we even talking about the same issue?