143758 - Mail/News, IRC Chat, and Address Book fail to start

Status: RESOLVED DUPLICATE of bug 144027

(SeaMonkey :: General, defect)

Description

[Jim Davis]

From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; H010818)
BuildID:    2002051006

Going to the "Window" menu and selecting "Mail & Newsgroups," "IRC Chat," 
or "Address Book" does nothing.  I can continue browsing, and when I eventually 
close Mozilla, it still shows up on the task list.  (Not the task bar, but CTRL-
ALT-DEL shows it, and I have to end-task it before I can load Mozilla again.)

Reproducible: Always
Steps to Reproduce:
1. Open Mozilla.
2. Click on the "Window" menu.
3. Click on "Mail & Newsgroups".

Actual Results:  Nothing happens.

Expected Results:  Mail & Newsgroups should open, somehow.

I'd never installed the Mail/News and IRC components before; I thought it might 
be a problem with the way I installed this version (Uninstall rc1, install rc2) 
and nuked *all* Mozilla references from my system after uninstalling, then 
tried installing fresh.  Same problem.

Comment 1

[André Dahlqvist]

Can you check if Tools->Web development->Javascript Console says anything when
you try to launch these components? Also, did you get the installer to install
mozilla, or just the zip-file?

Comment 2

[Jim Davis]

I really think this is a duplicate of 143726.

*** This bug has been marked as a duplicate of 143726 ***

Comment 3

[Matthias Versen [:Matti]]

this is not a dupe...

Reporter: 
Do you use a third-party Theme ?
Can you try a new profile ?
(run "mozilla -profilemanager" and create an additional test profile)
Have you deleted all files in c:\programs\mozilla.org\ after you uninstalled RC1
(save your plugins first)

Comment 4

[Matthias Versen [:Matti]]

-> B-G

Comment 5

[Jim Davis]

> Can you check if Tools->Web development->Javascript Console says anything when
you try to launch these components?

It says nothing when I try to load Mail/News.

> Also, did you get the installer to install mozilla, or just the zip-file?

Installer.

> Do you use a third-party Theme ?

Yes, but I've tried it with the default, as well.

> Can you try a new profile ?
> (run "mozilla -profilemanager" and create an additional test profile)
> Have you deleted all files in c:\programs\mozilla.org\ after you uninstalled RC1
> (save your plugins first)

I totally nuked rc1's c:\programs\mozilla.org *and* c:\windows\application
data\mozilla.  It was a brand new profile.

I marked it as a duplicate because it seems related to the "can't open new
window" bug which I'm also experiencing.

Comment 6

[Aarne Männik]

I don't understand. Reporter says he has rc2, but build information is
User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; H010818)
BuildID:    2002051006

My rc2 shows build information
Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0rc2) Gecko/20020510

Might it be some old stuff is floating around. This kind of bug has happened
with earlier versions of mozilla when third-party theme is installed.  Bug
138239 or bug 136874  . If you uninstall third party themes problem might go
away. But this problem is definitely fixed for rc2.

Comment 7

[Jim Davis]

> Might it be some old stuff is floating around. This kind of bug has happened
> with earlier versions of mozilla when third-party theme is installed.

This continued to happen even AFTER deleting C:\Program Files\Mozilla.org and
C:\Windows\Application Data\Mozilla, *and* deleting everything that looked like
'Mozilla' in the registry and reinstalling.  Brand new, default theme, etc.

Comment 8

[Jim Davis]

It looks like I must've screwed up the last time I did a nuke-and-install; on my
work machine, I cleanly uninstalled all extra themes before uninstalling
rc1--and everything seems to work fine with the Modern theme in rc2, now.

(And I really liked LittleMozilla :( )  Sorry to bother ya'all.

Comment 9

[Matthias Versen [:Matti]]

*** This bug has been marked as a duplicate of 144027 ***