1437957 - Google Inbox gives an error "There was a problem loading, do you want to reload" forever

Status: RESOLVED FIXED

(Firefox :: General, defect)

Description

[Michael Cooper [:mythmon]]

When visiting inbox.google.com, I get an error message saying "Sorry, there was a problem loading Inbox. Do you want to reload?". If I click "yes", the page reloads and the same error occurs.

The devtools console contains the following, which doesn't seem related to me:

CSI/tbsd_
cb=gapi.loaded_0:339:127
CSI/_tbnd
cb=gapi.loaded_0:339:127
Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.
Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified
Will-change memory consumption is too high. Budget limit is the document surface area multiplied by 3 (727364 px). Occurrences of will-change over the budget will be ignored.
0

All requests in the network panel are either 200 OK or 304 Not Modified.

I've seen this on two Google accounts (mozilla.org, and my personal gmail), and on two computers (Windows and Linux) running Nightly.

Comment 1

[Michael Cooper [:mythmon]]

Disabling my add-ons doesn't affect the problem. I also see the problem on Firefox Release 58, which makes me think this is a site bug, not a Firefox bug.

Comment 2

[Michael Cooper [:mythmon]]

Attachment: Screenshot from 2018-02-13 09-55-52.png

Screenshot showing the error

Comment 3

[khalid Abdullahi [:khalid]]

Profile refresh was used to resolve issue.