Closed Bug 1439294 Opened 8 years ago Closed 2 years ago

After some time my firefox will start to change to pure blackness and then crash

Categories

(Core :: Graphics, defect, P3)

58 Branch
x86
Windows 7
defect

Tracking

()

RESOLVED INCOMPLETE
Tracking Status
firefox58 --- affected

People

(Reporter: Zppix, Unassigned)

Details

(Keywords: crash, Whiteboard: [closeme 2024-01-15][gfx-noted])

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:58.0) Gecko/20100101 Firefox/58.0 Build ID: 20180206200532 Steps to reproduce: 1. Use firefox for a random amount of time Actual results: some areas of the firefox window start going pure black The browser slows down the browser over time just goes entirely black Browser crashes, or the process must be killed. Expected results: Browser should of kept normal operation
I should add this is Firefox Quantum, latest stable.
Keywords: crash
OS: Unspecified → Windows 7
Hardware: Unspecified → x86
Version: unspecified → 58 Branch
Attached file Memory Snapshot
Status: NEW → UNCONFIRMED
Component: Untriaged → General
Ever confirmed: false
Could you attach the contents of about:support to this bug?
Flags: needinfo?(megadev44s.mail)
Also, how did you generate the attached Memory Snapshot file, it cannot be opened with gzip?
(In reply to Emma Humphries, Bugmaster ☕️ (she/her) [:emceeaich] (UTC-8) needinfo? me from comment #4) > Also, how did you generate the attached Memory Snapshot file, it cannot be > opened with gzip? I used the memory snapshot function located within the dev tools (F12 under the memory tab) About:Support Data: Application Basics ------------------ Name: Firefox Version: 58.0.2 Build ID: 20180206200532 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:58.0) Gecko/20100101 Firefox/58.0 OS: Windows_NT 6.1 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 2/1 Stylo: content = true (enabled by default), chrome = false (disabled by default) Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Firefox Features ---------------- Name: Activity Stream Version: 2018.01.04.0062-4997c81d ID: activity-stream@mozilla.org Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Firefox Screenshots Version: 25.0.0 ID: screenshots@mozilla.org Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Shield Recipe Client Version: 76.1 ID: shield-recipe-client@mozilla.org Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org Extensions ---------- Name: ADB Helper Version: 0.12.0 Enabled: true ID: adbhelper@mozilla.org Name: AdBlocker for YouTube™ Version: 0.2.8 Enabled: true ID: jid1-q4sG8pYhq8KGHs@jetpack Name: Firefox Pioneer Version: 1.0 Enabled: true ID: pioneer-opt-in@mozilla.org Name: Greasemonkey Version: 4.2 Enabled: true ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781} Name: MEGA Version: 3.24.2 Enabled: true ID: firefox@mega.co.nz Name: Social Helpers Version: 1.1 Enabled: true ID: social-helpers@jhonatasrm.com Name: Telegram Web Version: 3.0 Enabled: true ID: {ed387cfb-e57a-49e0-9bf3-017a1f7f2378} Name: Valence Version: 0.3.8 Enabled: true ID: fxdevtools-adapters@mozilla.org Name: webcompat.com reporter Version: 0.5.1 Enabled: true ID: jid1-mjpB54bRzP9Zxw@jetpack Name: Avast Online Security Version: 12.0.296 Enabled: false ID: wrc@avast.com Name: Avast SafePrice Version: 12.0.405 Enabled: false ID: sp@avast.com Name: Firebug Version: 2.0.19 Enabled: false ID: firebug@software.joehewitt.com Name: FrankerFaceZ Version: 1.55 Enabled: false ID: jid1-snHdAu6px3p0jA@jetpack Name: NoScript Version: 10.1.6.5 Enabled: false ID: {73a6fe31-595d-460b-a920-fcc0f8843232} Name: Updated Ad Blocker for Firefox 11+ Version: 0.7.7.1-signed.1-signed Enabled: false ID: {4DC70064-89E2-4a55-8FC6-E8CDEAE3618C} Graphics -------- Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b7aa) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 420 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.db3422764a9b) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b7aa) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 420 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.db3422764a9b) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Off Main Thread Painting Enabled: true DirectWrite: true (6.2.9200.22164) GPU #1 Active: Yes Description: NVIDIA GeForce GT 420 Vendor ID: 0x10de Device ID: 0x0de2 Driver Version: 21.21.13.7849 Driver Date: 1-20-2017 Drivers: nvd3dum,nvwgf2um,nvwgf2um Subsys ID: 368c1458 RAM: 2048 Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: Direct2D 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: Direct2D 1.1 AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): cairo GPUProcessPid: 19576 Decision Log WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Build doesn't include WebRender ADVANCED_LAYERS: available by user: Enabled for Windows 7 via user-preference Workarounds NO_CONSTANT_BUFFER_OFFSETTING: Unsupported by driver Media ----- Audio Backend: wasapi Max Channels: 2 Preferred Channel Layout: stereo Preferred Sample Rate: 48000 Output Devices Name: Group Speakers (USB PnP Sound Device): USB\VID_0D8C&PID_0139&MI_00\6&1aec4161&0&0000 \\\\\\\\\ (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Speakers (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Speakers (3- USB PnP Sound Device): USB\VID_0D8C&PID_0139&MI_00\6&1d324753&0&0000 Speakers (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Internal AUX Jack (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Realtek Digital Output (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Speakers (XSplit Stream Audio Renderer): Root\MEDIA\0000 Internal AUX Jack (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Internal AUX Jack (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 SPDIF Out (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Input Devices Name: Group CD Audio (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Rear Pink In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Analog Mix (Line/CD/Aux/TAD/PC) (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Microphone (USB PnP Sound Device): USB\VID_0D8C&PID_0139&MI_00\6&1aec4161&0&0000 Front Pink In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Rear (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Front Green In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 MIDI (XSplit Stream Audio Renderer): Root\MEDIA\0000 Auxiliary (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Rear Green In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Stereo Mix (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 CD Audio (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Front (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Line-In (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Center (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 CD Digital (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Microphone (3- USB PnP Sound Device): USB\VID_0D8C&PID_0139&MI_00\6&1d324753&0&0000 Internal AUX Jack (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 TAD-In (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Microphone (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Rear Blue In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 CD Audio (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 S/PDIF-In (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 "What U Hear" (Creative SB Audigy 2 ZS (WDM)): PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04\4&2966ab86&0&30A4 Subwoofer (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0E1E&REV_1001\4&bc4bdf3&0&0301 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20180206200532 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20180206200532 browser.startup.homepage_override.mstone: 58.0.2 browser.tabs.remote.autostart.2: true browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20170715 browser.urlbar.timesBeforeHidingSuggestionsHint: 0 dom.apps.reset-permissions: true dom.forms.autocomplete.formautofill: true dom.ipc.processCount: 1 dom.push.userAgentID: 1880b9ac3e5b457fa8989ab68c5b1545 extensions.lastAppVersion: 58.0.2 font.internaluseonly.changed: false gfx.crash-guard.d3d11layers.appVersion: 48.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x0de2 gfx.crash-guard.d3d11layers.driverVersion: 21.21.13.7849 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 layers.mlgpu.sanity-test-failed: false media.benchmark.vp9.fps: 124 media.benchmark.vp9.versioncheck: 3 media.gmp-eme-adobe.abi: x86-msvc-x86 media.gmp-eme-adobe.lastUpdate: 1499488212 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1519007468 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20180206200532 media.gmp-manager.lastCheck: 1519696431 media.gmp-widevinecdm.abi: x86-msvc-x86 media.gmp-widevinecdm.lastUpdate: 1519007469 media.gmp-widevinecdm.version: 1.4.8.1008 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.webrtc.debug.log_file: C:\Users\DEdmison\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.warnOnAboutNetworking: false places.database.lastMaintenance: 1519670864 places.history.expiration.transient_current_max_pages: 143908 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_HP_Deskjet_3520_series_(Network).print_bgcolor: false print.printer_HP_Deskjet_3520_series_(Network).print_bgimages: false print.printer_HP_Deskjet_3520_series_(Network).print_duplex: -437918235 print.printer_HP_Deskjet_3520_series_(Network).print_edge_bottom: 0 print.printer_HP_Deskjet_3520_series_(Network).print_edge_left: 0 print.printer_HP_Deskjet_3520_series_(Network).print_edge_right: 0 print.printer_HP_Deskjet_3520_series_(Network).print_edge_top: 0 print.printer_HP_Deskjet_3520_series_(Network).print_evenpages: true print.printer_HP_Deskjet_3520_series_(Network).print_footercenter: print.printer_HP_Deskjet_3520_series_(Network).print_footerleft: &PT print.printer_HP_Deskjet_3520_series_(Network).print_footerright: &D print.printer_HP_Deskjet_3520_series_(Network).print_headercenter: print.printer_HP_Deskjet_3520_series_(Network).print_headerleft: &T print.printer_HP_Deskjet_3520_series_(Network).print_headerright: &U print.printer_HP_Deskjet_3520_series_(Network).print_in_color: true print.printer_HP_Deskjet_3520_series_(Network).print_margin_bottom: 0.5 print.printer_HP_Deskjet_3520_series_(Network).print_margin_left: 0.5 print.printer_HP_Deskjet_3520_series_(Network).print_margin_right: 0.5 print.printer_HP_Deskjet_3520_series_(Network).print_margin_top: 0.5 print.printer_HP_Deskjet_3520_series_(Network).print_oddpages: true print.printer_HP_Deskjet_3520_series_(Network).print_orientation: 0 print.printer_HP_Deskjet_3520_series_(Network).print_page_delay: 50 print.printer_HP_Deskjet_3520_series_(Network).print_paper_data: 1 print.printer_HP_Deskjet_3520_series_(Network).print_paper_height: -1.00 print.printer_HP_Deskjet_3520_series_(Network).print_paper_name: print.printer_HP_Deskjet_3520_series_(Network).print_paper_size_unit: 0 print.printer_HP_Deskjet_3520_series_(Network).print_paper_width: -1.00 print.printer_HP_Deskjet_3520_series_(Network).print_resolution: 300 print.printer_HP_Deskjet_3520_series_(Network).print_reversed: false print.printer_HP_Deskjet_3520_series_(Network).print_scaling: 1.00 print.printer_HP_Deskjet_3520_series_(Network).print_shrink_to_fit: true print.printer_HP_Deskjet_3520_series_(Network).print_to_file: false print.printer_HP_Deskjet_3520_series_(Network).print_unwriteable_margin_bottom: 0 print.printer_HP_Deskjet_3520_series_(Network).print_unwriteable_margin_left: 0 print.printer_HP_Deskjet_3520_series_(Network).print_unwriteable_margin_right: 0 print.printer_HP_Deskjet_3520_series_(Network).print_unwriteable_margin_top: 0 security.sandbox.content.tempDirSuffix: {2e842d2b-db20-4d6b-adbb-f80d0f4b2809} services.sync.declinedEngines: services.sync.engine.addresses.available: true services.sync.engine.greasemonkey: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1519939028 services.sync.lastSync: Thu Mar 01 2018 16:08:49 GMT-0600 (Central Standard Time) storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1519584430 Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator: Library Versions ---------------- NSPR Expected minimum version: 4.17 Version in use: 4.17 NSS Expected minimum version: 3.34.1 Version in use: 3.34.1 NSSSMIME Expected minimum version: 3.34.1 Version in use: 3.34.1 NSSSSL Expected minimum version: 3.34.1 Version in use: 3.34.1 NSSUTIL Expected minimum version: 3.34.1 Version in use: 3.34.1 Experimental Features --------------------- Sandbox ------- Content Process Sandbox Level: 4 Effective Content Process Sandbox Level: 4 Internationalization & Localization ----------------------------------- Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]
Flags: needinfo?(megadev44s.mail)
Flags: needinfo?(megadev44s.mail)
It still happens Panos in safe mode.
Flags: needinfo?(megadev44s.mail)
Component: General → Graphics
Product: Firefox → Core
Black areas I can only assume are related to graphics.
This looks like a Fermi card equivalent of Pascal TDRs we tracked in bug 1419264 and 1433058, and that they are fixed with the latest Nvidia driver 397.31 (or 397.47.) Devin, is this a problem with the latest driver?
Flags: needinfo?(megadev44s.mail)
Priority: -- → P3
Whiteboard: [gfx-noted]
(In reply to Milan Sreckovic [:milan] (needinfo for best results) from comment #9) > This looks like a Fermi card equivalent of Pascal TDRs we tracked in bug > 1419264 and 1433058, and that they are fixed with the latest Nvidia driver > 397.31 (or 397.47.) > Devin, is this a problem with the latest driver? I am using Latest Nvidia drivers.
Flags: needinfo?(megadev44s.mail)
378.49 is the latest available for your card? 397.55 isn't?

This is still a problem with the latest drivers... however its not as often.

Severity: normal → S3

Devin,
Does this still reproduce for you?

Flags: needinfo?(megadev44s.mail)
Whiteboard: [gfx-noted] → [closeme 2024-01-15][gfx-noted]

Redirect a needinfo that is pending on an inactive user to the triage owner.
:bhood, since the bug has recent activity, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(megadev44s.mail) → needinfo?(bhood)
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(bhood)
Resolution: --- → INCOMPLETE
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