143940 - Printer not found

Status: VERIFIED WORKSFORME

(Core :: Printing: Output, defect)

Description

[Emma Jane Hogbin]

Moz build 2002050908
When I try to print any page I get an error message saying "There was a problem
printing. No printer could be found." IE6 will print the web pages though. This
doesn't seem to matter how I try print the page (i.e. ctrl-p, print button, or
file>print). When I try to do a file>print preview I get the error message,
"There must be at least one printer available to show Print Preivew."

Comment 1

[Matthias Versen [:Matti]]

isn't that printing ?

Comment 2

[sujay]

we need more information....

also see if you are affected by this bug:
bug 130083

Comment 3

[Emma Jane Hogbin]

I just tried printing from work (I'm on a lap top) and had no problems printing
to my Lexmark printer (Optra T614) over TCP/IP. My home printer is a Samsung
ML-4500 Series and plugs directly into the back of my lap top.

I'll try printing again from home with with instructions from: bug 130083.

Comment 4

[Emma Jane Hogbin]

This seems to be a wonky printer driver. Last night I tried re-installing the
printer drivers (for the fourth time probably) and the Print and Print Preview
now work. I'll assume this is a problem with the driver and change the bug to
"worksforme"; however, I do think it's odd that I could print with other
applications. Please let me know if there's any more digging I can do.

Comment 5

[sujay]

verified.