crash on leaving web page

RESOLVED WORKSFORME

Status

()

--
critical
RESOLVED WORKSFORME
17 years ago
17 years ago

People

(Reporter: annand.mark, Assigned: rubydoo123)

Tracking

({crash})

Trunk
x86
Windows 2000
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

17 years ago
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0rc2) Gecko/20020510

Mozilla crashes when the visitor leaves the quoted web page.

Steps to reproduce:

Load the web page.

Follow a link on the page, or load another unrelated one from your personal toolbar.

What happens: There's a pause while the new page is located, but as soon as it
starts to be fetched, Mozilla's browser window vanishes, pronto, with little or
no disk activity, rather as though it's lost the focus. But it's not behind
other windows. Checking 'Task manager' shows no sign of Mozilla. Other apps seem
to continue as normal, and 'Talkback' doesn't pick this crash up, even when
specifically enabled.

What should happen: Mozilla should not bale out. If it does, it should make
enough noise that 'Talkback' wakes up to find out why it went.

Reproducible: every time, even with a new profile, a rebooted machine.
wfm with win2k build 20020512.. (trunk)

(Reporter)

Comment 2

17 years ago
I've tried disabling javascript pop ups, then disabling javascript, Mozilla
crashes every time on leaving that page.

However: installing the RC2 build on a second machine's fine with it: the page
does invoke a new browser window with the Netscape plugin finder as a response
to the code:

<embed SRC="../bells/branchpass.wav" AUTOSTART="TRUE" WIDTH="1" HEIGHT="1"
	 HIDDEN="TRUE">

This might something to do with the first machine being upset, it's had
Realplayer and Winamp installed on it: perhaps something's messed up there.

Thanks

Mark
(Reporter)

Comment 3

17 years ago
Works for me too with build 0rc2 Gecko/20020510 on windows 95 machine so that
just leaves that work machine.

Updated

17 years ago
Severity: normal → critical
Keywords: crash

Comment 4

17 years ago
WFM on RC2, Win2k.

HOWEVER...I find it critically annoying that Mozilla tries to forward me to a
plugins page like a content-refresh: 0.  Grr!
Mark, please use a talkback build and report the talkback ID in this bug....
(Reporter)

Comment 6

17 years ago
Thanks for your request. As far as I know I'm using a talkback build.

I uninstalled Mozilla, installed the 20020513 build in its place: same
behaviour: crash, no talkback report.

I've now reinstalled rv:1.0rc2) Gecko/20020510. Mozilla still crashes, but still
refuses to trigger a talkback report on this one.

I've tried running the talkback application, enabled, alongside Mozilla but this
doesn't help. 

To plug-ins based on the reproduction scenario
Assignee: Matti → beppe
Component: Browser-General → Plug-ins
QA Contact: imajes-qa → shrir
(Assignee)

Comment 8

17 years ago
can you please attach the contents of your about plug-ins page and can you tell
us what plug-in you use for wav files.

I tested this on win98 using the branch build from 20020512 and this works just fine

Comment 9

17 years ago
I'm not sure as of yet what plugin the website would prefer, but the the PFS is 
trying to give you quicktime.  more testing results to follow.

Comment 10

17 years ago
Okay, the website is trying to load and play a wave file, but quicktime is not 
designed to handle wav files.

this becomes a problem because for a reason I don't know yet, the PFS 
says; "Hey, need something to handle those wav files? try Quicktime." which is 
the wrong answer.  It should be defaulting to windows media player or real 
player.

Now, on a related note, i have had real player crash on my several times when 
trying to download the extra pieces it needs to play wav files (which it does 
not come with by default).

Still, back on track with what the focus of this bug is, I cannot reproduce the 
crash with any of the following builds:

5-8-2002 mozilla
5-10-2002 mozilla
5-14-2002 mozilla
5-8-2002 commercial
5-10-2002 commercial
5-14-2002 commercial

I am going to mark this WFM untill we get a reproducible testcase.  Also, if 
the reporter is seeing the actual crash that I see (where real player crashes, 
but the browser still works fine) then we need a seperate and new bug for that.

anthonyd
Status: UNCONFIRMED → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → WORKSFORME
(Reporter)

Comment 11

17 years ago
Think it *is* the browser that crashes - all open Mozilla windows, including
mail etc, promptly vanish. From the screen and from 'task manager'.

'Talkback' doesn't pick it up though: if anyone needs more please ask.

Here's the contents of 'about:javascript' as requested.

____________________________________________________________

Installed plug-ins
Find more information about browser plug-ins at Netscape.com.

Java Plug-in

    File name: C:\Program Files\mozilla.org\Mozilla\plugins\NPOJI610.dll
Java Plug-in 1.4.0 for Netscape Navigator (DLL Helper)

Mime Type Description Suffixes Enabled
application/x-java-vm Java Virtual Machine for Netscape 6.x Yes

Mozilla Default Plug-in

    File name: C:\Program Files\mozilla.org\Mozilla\plugins\npnul32.dll
Default Plug-in

Mime Type Description Suffixes Enabled
* Mozilla Default Plug-in (*.*) * Yes

Java Plug-in

    File name: C:\Program Files\mozilla.org\Mozilla\plugins\NPJava11.dll
Java Plug-in 1.4.0 for Netscape Navigator (DLL Helper)

Mime Type Description Suffixes Enabled
application/x-java-applet;version=1.1.1 Java Applet Yes
application/x-java-bean;version=1.1.1 JavaBeans Yes
application/x-java-applet;version=1.1 Java Applet Yes
application/x-java-bean;version=1.1 JavaBeans Yes
application/x-java-applet Java Applet Yes
application/x-java-bean JavaBeans Yes

Java Plug-in

    File name: C:\Program Files\mozilla.org\Mozilla\plugins\NPJava12.dll
Java Plug-in 1.4.0 for Netscape Navigator (DLL Helper)

Mime Type Description Suffixes Enabled
application/x-java-applet;version=1.2 Java Applet Yes
application/x-java-bean;version=1.2 JavaBeans Yes
application/x-java-applet;version=1.1.3 Java Applet Yes
application/x-java-bean;version=1.1.3 JavaBeans Yes
application/x-java-applet;version=1.1.2 Java Applet Yes
application/x-java-bean;version=1.1.2 JavaBeans Yes

Java Plug-in

    File name: C:\Program Files\mozilla.org\Mozilla\plugins\NPJava13.dll
Java Plug-in 1.4.0 for Netscape Navigator (DLL Helper)

Mime Type Description Suffixes Enabled
application/x-java-applet;version=1.3.1 Java Applet Yes
application/x-java-bean;version=1.3.1 JavaBeans Yes
application/x-java-applet;version=1.4 Java Applet Yes
application/x-java-bean;version=1.4 JavaBeans Yes

Java Plug-in

    File name: C:\Program Files\mozilla.org\Mozilla\plugins\NPJava32.dll
Java Plug-in 1.4.0 for Netscape Navigator (DLL Helper)

Mime Type Description Suffixes Enabled
application/x-java-applet;version=1.3 Java Applet Yes
application/x-java-bean;version=1.3 JavaBeans Yes
application/x-java-applet;version=1.2.2 Java Applet Yes
application/x-java-bean;version=1.2.2 JavaBeans Yes
application/x-java-applet;version=1.2.1 Java Applet Yes
application/x-java-bean;version=1.2.1 JavaBeans Yes

Java Plug-in

    File name: C:\Program Files\mozilla.org\Mozilla\plugins\NPJPI140.dll
Java Plug-in 1.4.0 for Netscape Navigator (DLL Helper)

Mime Type Description Suffixes Enabled
application/x-java-applet;jpi-version=1.4 Java Applet Yes
application/x-java-bean;jpi-version=1.4 JavaBeans Yes

Adobe Acrobat

    File name: C:\Program Files\Adobe\Acrobat 5.0\Reader\browser\nppdf32.dll
Adobe Acrobat Plug-In Version 5.00 for Netscape

Mime Type Description Suffixes Enabled
application/pdf Acrobat (*.pdf) pdf Yes

QuickTime Plug-in 5.0.2

    File name: C:\Program Files\QuickTime\Plugins\npqtplugin5.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in
Web pages. For more information, visit the QuickTime Web site.

Mime Type Description Suffixes Enabled
image/x-quicktime QuickTime Image File (*.qtif,*.qti) qtif,qti Yes
image/x-sgi SGI image file (*.sgi,*.rgb) sgi,rgb Yes
image/x-targa TGA image file (*.targa,*.tga) targa,tga Yes
image/tiff TIFF image file (*.tif,*.tiff) tif,tiff Yes
image/x-tiff TIFF image file (*.tif,*.tiff) tif,tiff Yes

QuickTime Plug-in 5.0.2

    File name: C:\Program Files\QuickTime\Plugins\npqtplugin4.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in
Web pages. For more information, visit the QuickTime Web site.

Mime Type Description Suffixes Enabled
audio/x-mpeg MPEG audio file (*.mpeg,*.mpg,*.m1s,*.m1a,*.mp2,*.mpm,*.mpa)
mpeg,mpg,m1s,m1a,mp2,mpm,mpa Yes
image/x-macpaint MacPaint image file (*.pntg,*.pnt,*.mac) pntg,pnt,mac Yes
image/pict PICT image file (*.pict,*.pic,*.pct) pict,pic,pct Yes
image/x-pict PICT image file (*.pict,*.pic,*.pct) pict,pic,pct Yes
image/png PNG image file (*.png) png Yes
image/x-png PNG image file (*.png) png Yes

QuickTime Plug-in 5.0.2

    File name: C:\Program Files\QuickTime\Plugins\npqtplugin3.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in
Web pages. For more information, visit the QuickTime Web site.

Mime Type Description Suffixes Enabled
video/x-mpeg MPEG media file
(*.mpeg,*.mpg,*.m1s,*.m1v,*.m1a,*.m75,*.m15,*.mp2,*.mpm,*.mpv,*.mpa)
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa Yes
video/mpeg MPEG media file
(*.mpeg,*.mpg,*.m1s,*.m1v,*.m1a,*.m75,*.m15,*.mp2,*.mpm,*.mpv,*.mpa)
mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa Yes
audio/mpeg MPEG audio file (*.mpeg,*.mpg,*.m1s,*.m1a,*.mp2,*.mpm,*.mpa)
mpeg,mpg,m1s,m1a,mp2,mpm,mpa Yes

QuickTime Plug-in 5.0.2

    File name: C:\Program Files\QuickTime\Plugins\npqtplugin2.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in
Web pages. For more information, visit the QuickTime Web site.

Mime Type Description Suffixes Enabled
audio/x-aiff AIFF audio file (*.aiff,*.aif,*.aifc) aiff,aif,aifc Yes
audio/basic uLaw/AU audio file (*.au,*.snd,*.ulw) au,snd,ulw Yes
audio/mid MIDI file (*.mid,*.midi,*.smf,*.kar) mid,midi,smf,kar Yes
audio/x-midi MIDI file (*.mid,*.midi,*.smf,*.kar) mid,midi,smf,kar Yes
audio/midi MIDI file (*.mid,*.midi,*.smf,*.kar) mid,midi,smf,kar Yes
audio/vnd.qcelp QUALCOMM PureVoice audio file (*.qcp) qcp Yes
audio/x-gsm GSM audio file (*.gsm) gsm Yes

QuickTime Plug-in 5.0.2

    File name: C:\Program Files\QuickTime\Plugins\npqtplugin.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in
Web pages. For more information, visit the QuickTime Web site.

Mime Type Description Suffixes Enabled
application/sdp SDP stream descriptor file (*.sdp) sdp Yes
application/x-sdp SDP stream descriptor file (*.sdp) sdp Yes
application/x-rtsp RTSP stream descriptor file (*.rtsp,*.rts) rtsp,rts Yes
video/quicktime QuickTime Movie (*.mov,*.qt) mov,qt Yes
video/flc AutoDesk Animator (FLC) file (*.flc,*.fli) flc,fli Yes
audio/aiff AIFF audio file (*.aiff,*.aif,*.aifc) aiff,aif,aifc Yes

Microsoft (R) DRM

    File name: C:\Program Files\Windows Media Player\npdrmv2.dll
Network Object Plugin

Mime Type Description Suffixes Enabled
application/x-drm-v2 Network Interface Plugin (*.nip) nip Yes

Windows Media Player Plug-in Dynamic Link Library

    File name: C:\Program Files\Windows Media Player\npdsplay.dll
Npdsplay dll

Mime Type Description Suffixes Enabled
application/asx Media Files * Yes
video/x-ms-asf-plugin Media Files * Yes
application/x-mplayer2 Media Files * Yes
video/x-ms-asf Media Files (*.asf,*.asx) asf,asx,* Yes
video/x-ms-wm Media Files (*.wm) wm,* Yes
audio/x-ms-wma Media Files (*.wma) wma,* Yes
audio/x-ms-wax Media Files (*.wax) wax,* Yes
video/x-ms-wmv Media Files (*.wmv) wmv,* Yes
video/x-ms-wvx Media Files (*.wvx) wvx,* Yes

Microsoft® Windows Media Services

    File name: C:\Program Files\Windows Media Player\npwmsdrm.dll
Windows Multimedia Services DRM Store Plug-In

Mime Type Description Suffixes Enabled
application/x-drm DRM File (*.dnp) dnp Yes

QuickTime Plug-in 4.0.3

    File name: C:\Program
Files\Netscape\Communicator\Program\Plugins\npqtplugin3.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in
web pages. For more information, visit the QuickTime web site.

Mime Type Description Suffixes Enabled
image/pict PICT Image (*.pict,*.pic,*.pct) pict,pic,pct Yes
image/x-pict PICT Image (*.pict,*.pic,*.pct) pict,pic,pct Yes
image/png PNG Image (*.png) png Yes
image/x-png PNG Image (*.png) png Yes
image/x-quicktime QuickTime Image (*.qtif,*.qti) qtif,qti Yes
image/x-targa Targa Truevision Image (*.targa,*.tga) targa,tga Yes
image/tiff TIFF Image (*.tif,*.tiff) tif,tiff Yes
image/x-tiff TIFF Image (*.tif,*.tiff) tif,tiff Yes

QuickTime Plug-in 4.0.3

    File name: C:\Program
Files\Netscape\Communicator\Program\Plugins\npqtplugin2.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in
web pages. For more information, visit the QuickTime web site.

Mime Type Description Suffixes Enabled
audio/x-midi MIDI (*.midi,*.mid,*.smf,*.kar) midi,mid,smf,kar Yes
audio/mid MIDI (*.midi,*.mid,*.smf,*.kar) midi,mid,smf,kar Yes
audio/vnd.qcelp QCP Audio (*.qcp) qcp Yes
application/x-rtsp Real Time Streaming Protocol (*.rtsp,*.rts) rtsp,rts Yes
application/sdp Session Description Protocol (*.sdp) sdp Yes
image/x-sgi SGI Image (*.sgi,*.rgb) sgi,rgb Yes
image/x-photoshop Photoshop Image (*.psd) psd Yes
image/x-macpaint MacPaint Image (*.pntg,*.pnt,*.mac) pntg,pnt,mac Yes

QuickTime Plug-in 4.0.3

    File name: C:\Program Files\Netscape\Communicator\Program\Plugins\npqtplugin.dll
The QuickTime Plugin allows you to view a wide variety of multimedia content in
web pages. For more information, visit the QuickTime web site.

Mime Type Description Suffixes Enabled
video/quicktime QuickTime Movie (*.mov,*.qt) mov,qt Yes
audio/wav WAV Audio (*.wav) wav Yes
audio/x-wav WAV Audio (*.wav) wav Yes
audio/aiff AIFF Audio (*.aiff,*.aif,*.aifc) aiff,aif,aifc Yes
audio/x-aiff AIFF Audio (*.aiff,*.aif,*.aifc) aiff,aif,aifc Yes
audio/basic AU Audio (*.au,*.snd,*.ulw) au,snd,ulw Yes
video/flc FLC Animation (*.flc,*.fli) flc,fli Yes
audio/midi MIDI (*.midi,*.mid,*.smf,*.kar) midi,mid,smf,kar Yes

Shockwave Flash

    File name: C:\Program Files\Netscape\Communicator\Program\Plugins\npswf32.dll
Shockwave Flash 4.0 r7

Mime Type Description Suffixes Enabled
application/x-shockwave-flash Flash (*.swf) swf Yes
application/futuresplash FutureSplash Player (*.spl) spl Yes

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