Closed Bug 1443805 Opened 6 years ago Closed 6 years ago

[SUMO User Issue] Specific email not receiving emails Investigation of <Gunnersky2002@gunnerhooper.tk>

Categories

(Cloud Services :: Server: Firefox Accounts, defect)

Product:
Cloud Services
Component:
Server: Firefox Accounts
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: Gunnersky2002, Unassigned)

Details

User: Gunnersky2002@gunnerhooper.tk

My verification email server was down and my Firefox account got locked after the confirmation email was returned. I finally got my email account up. I already waited for 24 hours and it still bounces. Thank you.
Hi there, I see our systems recorded two bounces from your email address. I've cleared the bounces, so please add accounts@firefox.com to your address book and try signing in again

MySQL [fxa]> select * from emailBounces where email = 'Gunnersky2002@gunnerhooper.tk';
+-------------------------------+------------+---------------+---------------+
| email                         | bounceType | bounceSubType | createdAt     |
+-------------------------------+------------+---------------+---------------+
| Gunnersky2002@gunnerhooper.tk |          1 |             2 | 1502391859052 |
| Gunnersky2002@gunnerhooper.tk |          1 |             2 | 1519349165262 |
+-------------------------------+------------+---------------+---------------+
2 rows in set (0.00 sec)
I'm closing this on the assumption that :jbuck fixed the problem above, but please re-open if the issue is still happening.
Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → FIXED
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