Closed Bug 144442 Opened 22 years ago Closed 22 years ago

Cannot Load TDWaterhouse webbanking login page

Categories

(SeaMonkey :: General, defect, P2)

x86
Windows 2000

Tracking

(Not tracked)

VERIFIED FIXED
mozilla1.0.1

People

(Reporter: sjbehr, Assigned: darin.moz)

References

()

Details

(Whiteboard: [pipelining][adt2 RTM])

Attachments

(1 file)

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0rc2)
Gecko/20020510
BuildID:    2002051006

Running Mozilla 1.0RC2 (Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US;
rv:1.0rc2) Gecko/20020510) on a Windows 2000 machine.  Any attempt to load the
URL https://webbanking.waterhousebank.com/ results in the page mostly loading
but never finishes.  The submit and cancel button images never load and the page
never gets to a point where it can receive input.  Works fine with Mozilla
1.0RC1 and previous and I verified the URL works with Internet Explorer just to
be sure it wasn't a site issue.  Unable to test on other operating systems. 
Turning off pipelining results in the page not loading at all, simply getting an
empty browser window.

Netcraft indicates it is a Microsoft IIS based site.

Reproducible: Always
Steps to Reproduce:
1. Go to https://webbanking.waterhousebank.com/
2. Page should not load completely

Actual Results:  If pipelining is turned on, page will mostly load, except for
images of submit and cancel buttons.  Entering any account info (validity
irrelevant) does not work.  If pipelining is turned off, page simply does not
load, leaving a white browser window.  Note that it never times out or stops, it
simply never finishes loading.

Expected Results:  Simply loaded the page.

Worked fine with Mozilla 1.0RC1 and previous versions both on Windows and IRIX.
wfm with win2k build 20020513.. 
RC2/branch only ?
Confirmed RC2 (2002051006) on Win2K.

Reporter: Try disabling pipelining and closing Moz AND Quicklaunch.

For me, the website worked with pipelining off (my default condition), and
stopped working when I activated pipelining.  When I again disabled pipelining,
it appears the change didn't take effect until I closed Moz completely,
including Quicklaunch; then the site worked.  In detail:

1.  Pipelining off
    a) Open url in new tab
    b) Page appears to load as expected, completely
2.  Enable Pipelining
    a) highlight url field, press <enter>
    b) page appears normally
    c) Shift + click reload button (force reload)
    d) Hangs on reload, displaying:
        - Status bar | "Tranferring data from webbanking.waterhousebank.com..."
        - Top 3 rows/stripes (Login... / TDWaterhouse logo / Welcome...)
        - Some text and mostly (image?) placeholders below that.
    e) Close tab, open in new tab again:
        - Same status bar (Transferring...), blank white webpage
3.  Disable Pipelining
    a) Same result as 2e, above
    b) Shift+click reload, no change
4.  Close Moz (Quicklaunch still active), reload Moz, open page
    a) Same result as 2e
5.  Close Moz, unload Quicklauch, reload Moz
    a) works, same as 2b
Note:  When the page works, it tries to plant a cookie.  When it doesn't, it
never gets to that point.
To Darin...

pipelining on the branch is _very_ experimental and should be used at one's own
risk.  and yes, prefs should likely say this.
Assignee: Matti → darin
Status: UNCONFIRMED → NEW
Ever confirmed: true
Based on comments from guanxi_i@yahoo.com , I tested disabling pipelining and
rebooting on the machine from which the bug was reported.  The website loads
properly once that occurs.  Seems that the pipeline ability is the problem here.
Whiteboard: [pipelining]
mass futuring of untargeted bugs
Target Milestone: --- → Future
*** Bug 140176 has been marked as a duplicate of this bug. ***
*** Bug 145880 has been marked as a duplicate of this bug. ***
i have a patch for this...
Status: NEW → ASSIGNED
Keywords: mozilla1.0, nsbeta1
Priority: -- → P2
Whiteboard: [pipelining] → [pipelining][adt2 RTM]
Target Milestone: Future → mozilla1.0.1
Attached patch v1 patchSplinter Review
add code to block bad servers
*** Bug 142956 has been marked as a duplicate of this bug. ***
Attachment #84515 - Flags: review+
Comment on attachment 84515 [details] [diff] [review]
v1 patch

r=gagan
*** Bug 146353 has been marked as a duplicate of this bug. ***
fixed-on-trunk
Whiteboard: [pipelining][adt2 RTM] → [pipelining][adt2 RTM][fixed trunk]
Really?  Looking at bonsai the only file that was checked in was
nsHttpPipeline.cpp, which only had a comment added.
yeah, i noticed that too.. some sort of CVS/bonsai error i suppose.  after
noticing the same thing, i verified that the changes were indeed made to the CVS
repository.  so, no worries =)
OK, I just looked at LXR and found all the changes.  Odd that bonsai doesn't
seem to remember them.
Keywords: adt1.0.1
tever, could you verify this on the trunk?
pages loading fine with both pipelining on and off

verified trunk - 06/04/02 builds - winNT4, linux rh6, mac osX
Whiteboard: [pipelining][adt2 RTM][fixed trunk] → [pipelining][adt2 RTM][fixed trunk][verified trunk]
*** Bug 148916 has been marked as a duplicate of this bug. ***
Resolving as Verified/Fixed, per comment #20 From tever@netscape.com.
Status: ASSIGNED → RESOLVED
Closed: 22 years ago
Resolution: --- → FIXED
reopening, this is not fixed on the branch yet.
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Really verifying this time.
Blocks: 143047
Status: REOPENED → VERIFIED
adt1.0.1+ (on ADT's behalf) approval for checkin to the 1.0 branch. pls check
this in asap, then add the "fixed1.0.1" keyword.
Keywords: adt1.0.1adt1.0.1+
marking FIXED per ADT convention (not fixed on branch yet)
Status: VERIFIED → REOPENED
Whiteboard: [pipelining][adt2 RTM][fixed trunk][verified trunk] → [pipelining][adt2 RTM]
fixed
Status: REOPENED → RESOLVED
Closed: 22 years ago22 years ago
Resolution: --- → FIXED
verified per comment #20
Status: RESOLVED → VERIFIED
please land this on the 1.0.1 branch. once there remove the "mozilla1.0.1+"
keyword, and add the "fixed1.0.1"
Attachment #84515 - Flags: approval+
verified branch, 06/10/02 builds, linux rh6, win NT4, mac osX
Keywords: verified1.0.1
*** Bug 145928 has been marked as a duplicate of this bug. ***
While the fix for this bug has dealt with a lot of the pipelining issues, it
seems there are still some out there. Refer Bug #144480 for links to remaining
problems.
Blocks: 144480
No longer blocks: 144480
*** Bug 148172 has been marked as a duplicate of this bug. ***
Product: Browser → Seamonkey
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