1446235 - Not all add-ons are synced

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[whudwl]

Attachment: screenshots.zip

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:59.0) Gecko/20100101 Firefox/59.0
Build ID: 20180310025718

Steps to reproduce:

I use firefox on 2 computers. Both have latest version of firefox, 59 as of now. 
I installed a few add-ons on computerA. 
When I use firefox on computerB, most add-ons automatically appear there, but one add-on does not appear.  this particular add-on is "proxy swichyomega", not sure if that matters, cause I used to encounter the exact same issue with add-on "noscript".  

I enabled option "services.sync.log.appender.file.logOnSuccess" on both computers and I could see a "success-sync-xxx.txt" on both computers, which I believe means that both firefox instances think the sync is successful, which in turn make me believe it's a bug and not network/setup/my-fault or whatever. 


Actual results:

one add-on does not automatically appear on another computer. 


Expected results:

firefox should have the same number of add-ons on all my computers. 

BTW, if course I use the same sync account on all computers.  and yes, I have upgraded all firefox instances to latest version.

Comment 1

[Ciprian Muresan [:cmuresan], Ecosystem QA]

User Agent  Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:61.0) Gecko/20100101 Firefox/61.0
Build ID    20180321040527

Hi whudwl,

I wasn't able to reproduce the issue you have experienced on Mac 10.13.3 and Windows 10 x64 using the latest Firefox release (59.0.1) and the latest Nightly (61.0a1). I've created a new profile, installed all the add-ons from the provided screenshot, created a sync account, started a new profile, signed in to the same sync account and all the add-ons were synchronized as expected. I've also done the same on two different machines and was still unable to reproduce.

Could you please create a new profile and sign in to your sync account and see if the issue is reproducible? Also could you please try to reproduce this issue using new Firefox profiles (https://goo.gl/AWo6h8) to eliminate custom settings as a possible cause?

Comment 2

[Ciprian Muresan [:cmuresan], Ecosystem QA]

Marking this as Resolved - Incomplete due to the lack of response from the reporter.
If anyone can still reproduce it on the latest versions, feel free to reopen the issue and provide more information.