144753 - Crashes occasionally when I send messages after it saves into Sent Mail folder

Status: RESOLVED WORKSFORME

(MailNews Core :: Backend, defect)

Description

[Alexander Kohr]

Sent my mail. Program crashed out. build 2002042303

 Here is the hex dump

Date/Time:  2001-12-28 08:59:43 -0500
OS Version: 10.1.2 (Build 5P48)
Host:       delected for security reasons.

Command:    Mozilla
PID:        1081

Exception:  EXC_BAD_ACCESS (0x0001)
Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
 #0   0x0231e304 in 0x231e304
 #1   0x0231e2fc in 0x231e2fc
 #2   0x0231e4c0 in 0x231e4c0
 #3   0x0231e584 in 0x231e584
 #4   0x02312950 in 0x2312950
 #5   0x02312c04 in 0x2312c04
 #6   0x005e22f4 in 0x5e22f4
 #7   0x022ca090 in 0x22ca090
 #8   0x0230935c in 0x230935c
 #9   0x02309074 in 0x2309074
 #10  0x02308f08 in 0x2308f08
 #11  0x02648790 in 0x2648790
 #12  0x0264a640 in 0x264a640
 #13  0x0264a47c in 0x264a47c
 #14  0x026bd7f8 in 0x26bd7f8
 #15  0x026bc970 in 0x26bc970
 #16  0x026bb508 in 0x26bb508
 #17  0x026ab240 in 0x26ab240
 #18  0x023c2c30 in 0x23c2c30
 #19  0x023c1ce8 in 0x23c1ce8
 #20  0x02b43248 in 0x2b43248
 #21  0x02b3f24c in 0x2b3f24c
 #22  0x0059adc4 in XPTC_InvokeByIndex
 #23  0x0059ace0 in XPTC_InvokeByIndex
 #24  0x022a0b40 in 0x22a0b40
 #25  0x022a5d0c in 0x22a5d0c
 #26  0x02234eec in 0x2234eec
 #27  0x0223cef4 in 0x223cef4
 #28  0x02234f44 in 0x2234f44
 #29  0x02235170 in 0x2235170
 #30  0x02219fcc in 0x2219fcc
 #31  0x02b33490 in 0x2b33490
 #32  0x02b4ab4c in 0x2b4ab4c
 #33  0x028a299c in 0x28a299c
 #34  0x028bc9f4 in 0x28bc9f4
 #35  0x028aa3d0 in 0x28aa3d0
 #36  0x028aa4c0 in 0x28aa4c0
 #37  0x0277bd20 in 0x277bd20
 #38  0x028d48e4 in 0x28d48e4
 #39  0x0290cd3c in 0x290cd3c
 #40  0x0290cd04 in 0x290cd04
 #41  0x0290cd04 in 0x290cd04
 #42  0x0290cd04 in 0x290cd04
 #43  0x0290cd04 in 0x290cd04
 #44  0x0290cd04 in 0x290cd04
 #45  0x0290cd04 in 0x290cd04
 #46  0x0290cd04 in 0x290cd04
 #47  0x029116c4 in 0x29116c4
 #48  0x02b37360 in 0x2b37360
 #49  0x0271508c in 0x271508c
 #50  0x0281e108 in 0x281e108
 #51  0x02d33d50 in 0x2d33d50
 #52  0x02d33b78 in 0x2d33b78
 #53  0x02f29414 in 0x2f29414
 #54  0x02f29354 in 0x2f29354
 #55  0x02f29354 in 0x2f29354
 #56  0x02f30af0 in 0x2f30af0
 #57  0x02f28b88 in 0x2f28b88
 #58  0x024af904 in 0x24af904
 #59  0x024af98c in 0x24af98c
 #60  0x024bbed8 in 0x24bbed8
 #61  0x024c8b48 in 0x24c8b48
 #62  0x735fce08 in TryEventTable
 #63  0x735f2d8c in AEMDispatcher
 #64  0x735f3f4c in aeResumeTheCurrentEvent
 #65  0x735f79d8 in aeSend
 #66  0x7315b834 in HandleTextInputEvent
 #67  0x731ab554 in ToolboxEventDispatcherHandler
 #68  0x731185b0 in DispatchEventToHandlers
 #69  0x731017b4 in SendEventToEventTargetInternal
 #70  0x731b59e0 in SendEventToEventTarget
 #71  0x73156b50 in SendTSMEvent
 #72  0x7312563c in SendUnicodeTextAEToUnicodeDoc
 #73  0x7330d630 in utDeliverTSMEvent
 #74  0x73161b60 in TSMKeyEvent
 #75  0x73125334 in TSMProcessRawKeyEvent
 #76  0x7312a1d0 in HandleCompatibilityKeyEvent
 #77  0x731b1e30 in CompatibilityEventHandler
 #78  0x73118504 in DispatchEventToHandlers
 #79  0x731017b4 in SendEventToEventTargetInternal
 #80  0x7314f9e0 in SendEventToEventTargetWithOptions
 #81  0x7326d91c in HandleKeyboardEvent
 #82  0x731ab548 in ToolboxEventDispatcherHandler
 #83  0x731185b0 in DispatchEventToHandlers
 #84  0x731017b4 in SendEventToEventTargetInternal
 #85  0x731b59e0 in SendEventToEventTarget
 #86  0x731d27f4 in ToolboxEventDispatcher
 #87  0x731cfb94 in CallEventDispatchHook
 #88  0x731790ac in GetOrPeekEvent
 #89  0x731a086c in GetNextEventMatchingMask
 #90  0x731ad904 in WNEInternal
 #91  0x731c5474 in WaitNextEvent
 #92  0x00505be0 in 0x505be0
 #93  0x004ff424 in 0x4ff424
 #94  0x0050105c in 0x50105c

Thread 1:
 #0   0x7000497c in syscall
 #1   0x70557600 in BSD_waitevent
 #2   0x70554b80 in CarbonSelectThreadFunc
 #3   0x7002054c in _pthread_body

Thread 2:
 #0   0x7003f4c8 in semaphore_wait_signal_trap
 #1   0x7003f2c8 in _pthread_cond_wait
 #2   0x705593ec in CarbonOperationThreadFunc
 #3   0x7002054c in _pthread_body

Thread 3:
 #0   0x70044cf8 in semaphore_timedwait_signal_trap
 #1   0x70044cd8 in semaphore_timedwait_signal
 #2   0x70283ea4 in TSWaitOnConditionTimedRelative
 #3   0x7027d748 in TSWaitOnSemaphoreCommon
 #4   0x702c2078 in TimerThread
 #5   0x7002054c in _pthread_body

Thread 4:
 #0   0x7003f4c8 in semaphore_wait_signal_trap
 #1   0x7003f2c8 in _pthread_cond_wait
 #2   0x70250ab0 in TSWaitOnCondition
 #3   0x7027d730 in TSWaitOnSemaphoreCommon
 #4   0x70243d14 in AsyncFileThread
 #5   0x7002054c in _pthread_body

Thread 5:
 #0   0x7003f4c8 in semaphore_wait_signal_trap
 #1   0x7003f2c8 in _pthread_cond_wait
 #2   0x7055b884 in CarbonInetOperThreadFunc
 #3   0x7002054c in _pthread_body

PPC Thread State:
  srr0: 0x0231e304 srr1: 0x0200f030                vrsave: 0x00000000
   xer: 0x2000000e   lr: 0x0231e2fc  ctr: 0x0053fe10   mq: 0x00000000
    r0: 0x0231e2fc   r1: 0x018ed210   r2: 0x0214a000   r3: 0x00000000
    r4: 0x00000000   r5: 0x00000000   r6: 0x043d301f   r7: 0x00000000
    r8: 0x00000003   r9: 0xa6cf90dc  r10: 0x02348f18  r11: 0x80241774
   r12: 0x000e9988  r13: 0x04ac6920  r14: 0x023d7e18  r15: 0x023d7cf8
   r16: 0x0010dec8  r17: 0x018edae0  r18: 0x0212acb0  r19: 0x00000000
   r20: 0x045b8ff0  r21: 0x0010fd20  r22: 0x80004005  r23: 0x00004000
   r24: 0x00001000  r25: 0x04aa0240  r26: 0x04a9fef4  r27: 0x00000000
   r28: 0x00000000  r29: 0x00000000  r30: 0x04a9fef4  r31: 0x04a275b0

**********

Comment 1

[Greg K.]

Alexander, please provide concise step-by-step instructions on how to reproduce this problem.

Comment 2

[Alexander Kohr]

I open a message using command shift m or the reply button.

I enter in who the message is to.
I enter in a subject.
I type in text.
I click the send button and the program does it's stuff and then crashes after
it saves the message. 

I have included the core dump in hopes that it would help you figure out what is
going on.

alex

Comment 3

[Gregg Meehan]

changing QA contact from Sheela to Gregg

Comment 4

[Greg K.]

Alexander, when you send the message, have you previously opened the MailNews
window at all?

Also, please test using a new Mozilla user profile as well.

Comment 5

[Greg K.]

Sending messages definitely WFM. No response from reporter for 4 months; resolving.