Closed
Bug 1452558
Opened 8 years ago
Closed 8 years ago
User account is locked meln_v@ukr.net
Categories
(Cloud Services :: Server: Firefox Accounts, defect)
Cloud Services
Server: Firefox Accounts
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: meln_v, Unassigned)
Details
Attachments
(1 file)
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36.00 KB,
image/png
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Details |
Screenshot from 2018-04-09 11-36-11.png
Hello,
I can't log in to my Firefox Sync account cause it is locked(see screenshot in attachment).
Please investigate and unlock my account.
Thanks!
BR
Vitalii
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Comment 1•8 years ago
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Hi there, our systems recorded two bounces to your email address:
+----------------+------------+---------------+---------------+
| email | bounceType | bounceSubType | createdAt |
+----------------+------------+---------------+---------------+
| meln_v@ukr.net | 1 | 2 | 1502737674423 |
| meln_v@ukr.net | 1 | 2 | 1516436321157 |
+----------------+------------+---------------+---------------+
I've cleared these bounces, please add accounts@firefox.com to you address book and try signing in again
Thanks, it fixed the bug
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → INVALID
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Description
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