1456618 - On the updated hotmail.com, clicking is not possible and messages do not open/display propertly

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Sue]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:59.0) Gecko/20100101 Firefox/59.0
Build ID: 20180323154952

Steps to reproduce:

Log into hotmail.com.  Enter login and password.  Try to click on a new mail message or on other buttons on page.


Actual results:

Mail message does not fully open.  Displays as blank.  Other buttons produce no action when clicked.


Expected results:

Mail message should have full opened.  Other buttons should have been functional.

Comment 1

[Daniel Bodea [:danibodea]]

Hello Sue,

I have attempted reproducing this issue on Mac OS X 10.2.6 and Mozilla main versions (nightly - v61.0a1, beta - 60.0b15, release - v59.0.2) and I was unsuccessful. 

Please test if the issue is reproducible in safe mode, here is a link that can help you:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Thanks!

Comment 2

[Daniel Bodea [:danibodea]]

Hi,
Marking this as Resolved: Incomplete due to the lack of response from the reporter, Sue.
If the issue is still reproducible with the latest Firefox version, feel free to reopen the bug with more information.