Closed Bug 1457799 Opened 8 years ago Closed 7 years ago

Using the LastPass extension and pressing "Edit" on a entry takes me to a blank page

Categories

(WebExtensions :: Developer Outreach, defect, P3)

x86
Windows 10
defect

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: justinmccormick1998, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0 Build ID: 20180429100420 Steps to reproduce: 1. Have the lastpass extension installed 2. Login to lastpass 3. Go to a site where you have logins saved. Apple.com or some other site 4. Press on the Extension 5. Go to "Show matching sites" 6. Find the entry you want 7. Click on it and press "Edit". 8. You should be taken to a blank page with a long string of numbers and letters at the top in the address bar but nothing shows on the main page. Actual results: I get taken to a blank page with a long string of numbers in the address bar but I do not get a popup showing me that site's password, username, etc so I can't copy and paste the info to login to a site. Site I tested this on was the Apple website and NextgenUpdate. May happen across other sites too. Not sure if it's a site issue or a LastPass issue. This doesn't happen every time I should say. I tried it on this bugreport site. One time It gave me the blank page and just now I tried it and I was able to view the username, password, etc of the entry I chose that is associated with this site. Expected results: I should have been able to: Click on the last pass extension > Show Matching sites > Click on the tool icon next to an entry > Edit > be taken to the edit page and able to view that entry's entry such as password, username, website URl, etc.
Attached image lastpass.PNG —
Hi! I've managed to reproduce the reported issue on Win10 x64 on the following builds: Nightly 61.0a1 Build ID: 20180502100112 Release 59.0.3 Build ID: 20180427210249 I could reproduce it with the described steps using the site https://login.yahoo.com . On the Nightly it happened every time, on the Release version after a while it seemed to load the page correctly (but after a clear cache&cookies the issue reappeared). On Chrome the issue is not present.
Status: UNCONFIRMED → NEW
Component: Untriaged → Add-ons Manager
Ever confirmed: true
OS: Unspecified → Windows 10
Product: Firefox → Toolkit
Hardware: Unspecified → x86
Version: 61 Branch → Trunk
Component: Add-ons Manager → WebExtensions: Untriaged
This should be raised with the LastPass developers. If it is due to a Firefox bug, we could use a simplified test case that highlights the specific problem.
Component: WebExtensions: Untriaged → Add-ons
Product: Toolkit → Tech Evangelism
Component: Add-ons → General
Product: Tech Evangelism → WebExtensions

Apologies to Jorge, but he probably knows who we should forward this to in order to get it in the right hands.

Flags: needinfo?(jorge)
Priority: -- → P3

This sounds like a bug in the extension that should be reported at https://forums.lastpass.com/

Status: NEW → RESOLVED
Closed: 7 years ago
Flags: needinfo?(jorge)
Resolution: --- → INVALID

Note to reporter: please file this with lastpass.

Flags: needinfo?(justinmccormick1998)
Component: General → Developer Outreach
Flags: needinfo?(justinmccormick1998)
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