1461408 - Socorro raw crash dump access for Liz Henry

Status: RESOLVED WORKSFORME

(Socorro :: General, task)

Description

[Liz Henry (:lizzard) (relman/hg->git project)]

Hi there, I would like to be able to download the raw crash dumps and unredacted crashes from crash-stats. Thanks!

Comment 1

[Liz Henry (:lizzard) (relman/hg->git project)]

Will, is this something you might be able to help with?  Are there specific folks you would like to vouch for me here (that I need to do this for work)?

Comment 2

[Will Kahn-Greene [:willkg] ET needinfo? me]

Hi Liz!

I'll need you to acknowledge and agree to the following:
 
* Crash dumps contain memory contents, and may contain private user data
* Only access dumps as necessary
* Keep data securely on Mozilla hardware
* When finished with a dump, delete it (within 30 days)
* Do not share personal data from the dump publicly (on bugzilla, irc, etc)
* Do not share personal data with non-employees, including partner organizations, without
  consultation and explicit permission from Lonnen ([e-mail]); a signed NDA and
  other arrangements will be required of the other organization
* It is fine to share stack traces, analysis, and other non-personal data
* Access is conditional on employment and will be revoked upon departure from Mozilla
 
It looks like you've got an account on Crash Stats using your work address that you haven't used in two years as well as one with a gmail address that you logged into today. For raw dump access, you'll need to use your work address which matches your LDAP account.

Ritu: Do you approve of Liz having access to raw dump data on Crash Stats?

Comment 3

[Liz Henry (:lizzard) (relman/hg->git project)]

Will, you're right, I was just logged in with the wrong email address, I think from some issue with Containers. I do already have access while logged in with my work account. 

For this particular case I'll continue following up with Lonnen to make sure I'm up to speed on the current data steward policy.