Closed Bug 1465801 Opened 6 years ago Closed 5 years ago

Crash in RtlpFreeHeap | RtlFreeHeap | rtsultramonhook.dll@0x23633

Categories

(External Software Affecting Firefox :: Other, defect)

Product:
External Software Affecting Firefox
Component:
Other
Platform:
Unspecified
Windows 10
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(firefox60 affected, firefox61 ?, firefox62 affected)

Status:
RESOLVED WONTFIX
Tracking Flags:
Tracking Status
firefox60 --- affected
firefox61 --- ?
firefox62 --- affected

People

(Reporter: marcia, Unassigned)

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and is
report bp-740ef732-ac0b-4186-b3b5-6899e0180531.
=============================================================

Looks as if a few people are hitting this crash on nightly: https://bit.ly/2kFiFC5

Seems to be correlated to https://www.realtimesoft.com/ultramon/ based on the correlation to (100.0% in signature vs 00.06% overall) Module "RTSUltraMonHook.dll" = true. No reports on beta yet, but one on 60.0.1.

Top 10 frames of crashing thread:

0 ntdll.dll RtlpFreeHeap 
1 ntdll.dll RtlFreeHeap 
2 rtsultramonhook.dll rtsultramonhook.dll@0x23633 
3 rtsultramonhook.dll rtsultramonhook.dll@0x26b07 
4 rtsultramonhook.dll rtsultramonhook.dll@0x469af 
5 ntdll.dll RtlProcessFlsData 
6 ntdll.dll LdrShutdownThread 
7 ntdll.dll RtlExitUserThread 
8 kernelbase.dll FreeLibraryAndExitThread 
9 ucrtbase.dll common_end_thread 

=============================================================

Closing because no crashes reported for 12 weeks.

Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → WONTFIX
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