1466310 - quick search in CRM worked in ver 59 but gives error in ver 60

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Zir]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0
Build ID: 20180516032328

Steps to reproduce:

In CRM there is a feature for quick search in CRM, it worked in version 59 but gives error in version 60, Error popup saying contact your administrator. This feature is on CRM 2013 out of box feature never had problem with previous versions. The feature is to search for name that puts in the grid


Actual results:

On entering the name of person in quick search/find, Error popup saying contact your administrator. This feature is on CRM 2013 out of box feature never had problem with previous versions. The feature is to search for name that puts in the grid


Expected results:

The expected result is the quick search should find the person's name in quick search

Comment 1

[Timea Cernea [:tbabos][inactive]]

Hey Zir,

Can you please mention which CRM do you use? I found a couple of them while searching, however I must know exactly in order to try to reproduce. Hopefully it also has a free trial period, otherwise it will be quite difficult.

Meanwhile can you please try to reproduce the issue using a clean Firefox profile (https://goo.gl/AWo6h8) as well as safe mode (https://goo.gl/AR5o9d) on the latest Firefox Nightly (2018-06-04) and Firefox Release 60.0.1. to eliminate custom settings as a possible cause and report back the result?

Thank you.

Comment 2

[Timea Cernea [:tbabos][inactive]]

Marking this as Resolved - Incomplete due to the lack of response from the reporter.
If anyone can still reproduce it on the latest versions, feel free to reopen the issue and provide more information.