1467348 - Printing via Firefox PDF viewer causes thermal labels barcode to become blurry

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[formookitty]

Attachment: zebraprinter.PNG

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0
Build ID: 20180605171542

Steps to reproduce:

Hello, I print shipping labels within eBay. Once a label is purchased, it gets view via Firefox PDF viewer. A print window appears, and I click print to print the label.  


Actual results:

When the label prints into 4x6 thermal labels, the barcodes are blurry and do not scan. 


Expected results:

 Barcodes printer directly from Adobe Reader are readable and as how they should be. The issue also does not happen if label is send into a laser printer.

Comment 1

[Adrian Florinescu [:aflorinescu]]

Do I understand correctly that this is a printing issue which is reproducible with a inkjet printer?
Unfortunatelly, I don't have such a printer to test with. 

[e-mail], could you please confirm that the issue is not reproducible if you print directly from the pdf export and not using the Firefox PDF viewer?

Comment 2

[Adrian Florinescu [:aflorinescu]]

Marking this issue as incomplete for the time being. [e-mail] please check comment 1 and reopen.