Closed
Bug 1467547
Opened 7 years ago
Closed 7 years ago
Changing the "From" account in a gmail reply-all view partially hangs Firefox
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: luto, Unassigned, NeedInfo)
Details
Attachments
(1 file)
52.74 KB,
image/png
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Details |
User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0
Build ID: 20180605065433
Steps to reproduce:
I have a work Gmail account that has opted in to the brand new interface. If I open an email, hit A to reply all, and then click the From address, I get the usual drop down to choose the address from which I will reply. When I subsequently click an address, about half the time the tab hangs.
My version is firefox-60.0.1-6.fc28.x86_64 (from Fedora 28). This seems to be new in the Firefox 60.
Actual results:
Other tabs keep working, but if I open a new tab and try to navigate to a new domain, that tab hangs as well. If I go back to the gmail tab, I see a white screen with a little spinny icon in the middle.
Expected results:
The browser should remain fully functional. If Gmail is indeed busted, then the Gmail tab has my permission to run slowly.
Comment 1•7 years ago
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Hi Andy,
Can you please give a few more steps to reproduce this issue?
Do you make some more settings or how do you reply all from another e-mail address?
Flags: needinfo?(luto)
Reporter | ||
Comment 2•7 years ago
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I played with it a bit, and I can't figure out how to reliably reproduce it right now. That being said, it just triggered on this browser again, in gmail. I tried to open developer tools, and that hung, too. I'll attach a screenshot.
After several minutes, everything came back to life.
Flags: needinfo?(luto)
Reporter | ||
Comment 3•7 years ago
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What the tab looks like when hung.
Reporter | ||
Comment 4•7 years ago
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Hmm. Right now I'm reliably triggering it when I paste a few lines of plain text (copied form gnome-terminal) into a reply in gmail. I'm not getting it when I just type into the reply. The from address doesn't seem to be involved.
When it triggers, Firefox's CPU usage is at 100% and 'perf report' says that it's basically all 'Web content' in libxul.so.
Comment 5•7 years ago
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Thank you for the reply!
I am still not able to reproduce this issue.
Can you please try to reproduce it on the latest nightly that you can find here: https://download.mozilla.org/?product=firefox-nightly-stub&os=win&lang=en-GB&attribution_code=c291cmNlPXd3dy5nb29nbGUucm8mbWVkaXVtPXJlZmVycmFsJmNhbXBhaWduPShub3Qgc2V0KSZjb250ZW50PShub3Qgc2V0KSZ0aW1lc3RhbXA9MTUzMDYwNzM3OA..&attribution_sig=9667023c8666411dac3ce9c7fc5f160a8877e29354bca84b986dcb3fd80385e1
and on safe mode? You can find the help here: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Flags: needinfo?(luto)
Comment 6•7 years ago
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Due to the lack of information, I will close this issue as WFM. Please feel free to reopen it anytime you can reproduce it.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
Comment 7•7 years ago
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Sorry, I meant I am closing it as Incomplete.
Resolution: WORKSFORME → INCOMPLETE
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Description
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