From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0rc3) Gecko/20020523 BuildID: 2002052306 When I click on a URL in Outlook, it opens two Mozilla windows to the same location. I can close one of them and continue working. However, it should only open one. Reproducible: Always Steps to Reproduce: 1. Click a link in a message in Outlook. 2. Watch two Mozilla windows appear. Actual Results: Two Mozilla windows appeared. Expected Results: One Mozilla window should have appeared.
WFM, testing with "outlook express" and "outlook 2000" on trunk 2002052508, XP: With Mozilla running: Only one new window opens. With Mozilla not running: Again, only one window starts and loads the link. Did you perform a clean installation? (Not on top of an older build) Sounds like a dup of bug 59078, fixed on Apr. 5th..
R.K.Aa: thanks for the info. It may have been a botched install (or blue-screen?) that caused this and the other bug I opened recently (bug 147053 - poorly-worded error at startup). What does "WFM" mean? This machine has had installs of 0.9.7 through RC3, all on top of each other. If I remove and then reinstall, will I lose my settings?
WFM = worksforme = works for me Removing and reinstalling will not delete your settings. Your settings are stored in your profile. That's not deleted in the process. Please do reinstall, and post your results here.
Andrew Hagen: Okay, from the Control Panel's Add/Remove Programs, I removed Mozilla. Then, I removed "D:\Program Files\mozilla.org" to make sure everything was gone. (My profile is in "D:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\bmmg60oi.slt\prefs.js", left it alone). Finally, reinstalled RC3 (to "D:\Program Files\mozilla.org"). It asked me if I should create the directory, which is expected. When it finished, I got a popup saying it's not my default browser -- should it be? I said "Yes". (This is good as it shows that it was completely removed.) Then I clicked on the link in the email ( http://bugzilla.mozilla.org/show_bug.cgi?id=147200 ), and it opened a single Mozilla window. PROBLEM SOLVED! So whatever the cause was, reinstalling fixed it. Would be nice to know the cause, but at least my problem is gone.
Awesome! I'm really glad that worked. Thank you for following up! Resolving as worksforme as per reporter's comment.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → WORKSFORME
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