Closed Bug 1472572 Opened 7 years ago Closed 7 years ago

[SUMO User Issue] Specific email not receiving emails Investigation of <email address>

Categories

(Cloud Services :: Server: Firefox Accounts, enhancement)

Product:
Cloud Services
Component:
Server: Firefox Accounts
Type:
enhancement
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: jeremy, Unassigned)

Details

My account is locked, due the email software being changed over the weekend, so this blocked all incoming emails. It is now up and running Please unlocked my account: jeremy@roadmaster.co.nz
I have emailed Jeremy to get manual confirmation of the email address.
Jeremy has responded to manual email verification, :jbuck can you remove the block to give Jeremy another opportunity?
Flags: needinfo?(jbuckley)
Hi there, our systems recorded two bounces from your email address. I've cleared the bounces, could you please add accounts@firefox.com to your address book and try signing in again? Thanks! +-------------------------+------------+---------------+---------------+ | email | bounceType | bounceSubType | createdAt | +-------------------------+------------+---------------+---------------+ | jeremy@roadmaster.co.nz | 1 | 2 | 1530434932297 | | jeremy@roadmaster.co.nz | 1 | 2 | 1530436807045 | +-------------------------+------------+---------------+---------------+
Flags: needinfo?(jbuckley)
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
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