1473299 - 61.0 (64-bit) Will not open webpages after Update not even about:config

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Lawrence Crawford]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.99 Safari/537.36

Steps to reproduce:

The Update occured on my machine and several client Machines.  First unloaded and reloaded without addon's. Checked for malware, Reloaded again with a blank slate, still no joy. 


Actual results:

Tried to check Options and About:Config nothing seems to want to happen. Blank Page appears.  Eset and Malwarebytes running at all clients have disabled and still nothing...  When Downgrading to 60.0.2 everything goes back to normal...
I saw that this also happened in 55 Please take a look at the code and fix 


Expected results:

should have gotten pages to load correctly...

Comment 1

[Daniel Bodea [:danibodea]]

Hello Lawrence,

I have attempted to reproduce this issue on Windows 7 and Windows 10 x64, updating from v60.0.2 to v61.0.1.
The bookmarks and add-ons are displayed, reproduction unsuccessful.

Can you please try to open Firefox 61 with your profile (without using safe mode), try to load a page and check the browser console (Ctrl+Shift+J).
Alternatively, you can also use a new profile to exclude fully the profile fault -might work with new profile and fail with safe-mode (https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager)

Thank you for your contribution!

Comment 2

[Daniel Bodea [:danibodea]]

Based on the lack of information from the reporter this bug will have the Status: Resolved as incomplete.
If you want to add more info that can help to understand this bug please reopen it.