1473566 - Intermittent Copy-using-keyboard-shortcut failure

Status: NEW

(Core :: DOM: Core & HTML, defect, P3)

Description

[Matthew Gaudet (he/him) [:mgaudet]]

Every once and a while, I will select text in a website (most recently bugzilla) and hit ⌘-c, then ⌘-tab to another application (in this case VSCode) and paste... only to find that the pasteboard hasn't been updated. 

For a while I was convinced my fingers were lying to me, and I'd accidentally hit ⌘-v in Firefox as well. However, today I was able to multiple times flip between windows, trying to copy text then paste it, each time failing. 

Unfortunately, when I re-selected the text, it stopped reproducing. 

Also unfortunate, I didn't have the good sense while this was busted to attempt using Edit -> Copy, to see if it was related to keyboard shortcut handling or general failure in pasteboard management.

I don't have a good answer as to what makes this happen, so no easy STR. However, I have definitely seen this for a while. 


Application Basics
------------------

Name: Firefox
Version: 63.0a1
Build ID: 20180629100106
Update Channel: nightly
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:63.0) Gecko/20100101 Firefox/63.0
OS: Darwin 17.6.0
Multiprocess Windows: 2/2 (Enabled by default)
Web Content Processes: 5/4
Enterprise Policies: Inactive
Google Key: Found
Mozilla Location Service Key: Found
Safe Mode: false

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports     Nightly Features
--------------------------------------

Name: Activity Stream
Version: 2018.06.22.1337-8d599e17
ID: [e-mail]

Name: Application Update Service Helper
Version: 2.0
ID: [e-mail]

Name: Firefox Screenshots
Version: 33.0.0
ID: [e-mail]

Name: Follow-on Search Telemetry
Version: 0.9.7
ID: [e-mail]

Name: Form Autofill
Version: 1.0
ID: [e-mail]

Name: Photon onboarding
Version: 1.0
ID: [e-mail]

Name: Pocket
Version: 1.0.5
ID: [e-mail]

Name: Web Compat
Version: 2.0
ID: [e-mail]

Name: WebCompat Reporter
Version: 1.0.0
ID: [e-mail]

Extensions
----------

Name: 1Password extension (desktop app required)
Version: 4.7.2.90
Enabled: true
ID: [e-mail]

Name: DNS Over HTTPS
Version: 1.0
Enabled: true
ID: [e-mail]

Name: Facebook Container
Version: 1.3.1
Enabled: true
ID: @contain-facebook

Name: Firefox Color
Version: 1.0.1
Enabled: true
ID: [e-mail]

Name: Firefox Multi-Account Containers
Version: 6.0.0
Enabled: true
ID: @testpilot-containers

Name: Gecko Profiler
Version: 0.22
Enabled: true
ID: [e-mail]

Name: LeechBlock NG
Version: 0.9.3.1
Enabled: true
ID: [e-mail]

Name: Tabby Cat
Version: 0.995
Enabled: true
ID: {f7f203e0-9d1d-4557-891f-9865877c5b48}

Name: Temporary Containers
Version: 0.90
Enabled: true
ID: {c607c8df-14a7-4f28-894f-29e8722976af}

Name: uBlock Origin
Version: 1.16.12
Enabled: true
ID: [e-mail]

Name: User-Agent Switcher
Version: 1.2.1
Enabled: true
ID: [e-mail]

Name: Vidyo Replay Download
Version: 1.4
Enabled: true
ID: {522ada98-fe79-4881-93ab-b7ace8c7d7c4}

Name: Quantum Lights dynamic theme
Version: 2.0
Enabled: false
ID: {ed26ddcb-5611-4512-a89a-51b8db81cfb2}

Security Software
----------------- Type:

Type:

Type:

Graphics
--------

Features
Compositing: OpenGL
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled
WebGL 1 Driver WSI Info: CGL
WebGL 1 Driver Renderer: ATI Technologies Inc. -- AMD Radeon Pro 560 OpenGL Engine
WebGL 1 Driver Version: 4.1 ATI-1.66.42
WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: CGL
WebGL 2 Driver Renderer: ATI Technologies Inc. -- AMD Radeon Pro 560 OpenGL Engine
WebGL 2 Driver Version: 4.1 ATI-1.66.42
WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Uses Tiling: true
Uses Tiling (Content): true
Off Main Thread Painting Enabled: true
Off Main Thread Painting Worker Count: 3
GPU #1
Active: Yes
Vendor ID: 0x1002
Device ID: 0x67ef

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
TileHeight: 1024
TileWidth: 1024
Decision Log
WEBRENDER:
opt-in by default: WebRender is an opt-in feature




Media
-----

Audio Backend: audiounit
Max Channels: 2
Preferred Sample Rate: 44100
Output Devices
Name: Group
Internal Speakers: AppleHDAEngineOutput:1F,3,0,1,1:0
DELL P2715Q: AppleGFXHDAEngineOutputDP:0:{AC10-40BD-4155414C}
Plantronics .Audio 648 USB: AppleUSBAudioEngine:Plantronics:Plantronics .Audio 648 USB:14440000:2,1
Input Devices
Name: Group
Internal Microphone: AppleHDAEngineInput:1F,3,0,1,0:1
Plantronics .Audio 648 USB: AppleUSBAudioEngine:Plantronics:Plantronics .Audio 648 USB:14440000:2,1

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20180629100106
browser.startup.homepage_override.buildID: 20180629100106
browser.startup.homepage_override.mstone: 63.0a1
browser.tabs.crashReporting.includeURL: true
browser.urlbar.matchBuckets: general:5,suggestion:Infinity
browser.urlbar.placeholderName: Google
browser.urlbar.timesBeforeHidingSuggestionsHint: 0
dom.forms.autocomplete.formautofill: true
dom.push.userAgentID: 1e33e7e9e2644c469c69ec48b963084e
extensions.formautofill.creditCards.enabled: false
extensions.formautofill.creditCards.used: 2
extensions.formautofill.firstTimeUse: false
extensions.lastAppVersion: 63.0a1
font.internaluseonly.changed: false
javascript.options.asyncstack: false
media.gmp-gmpopenh264.abi: x86_64-gcc3
media.gmp-gmpopenh264.lastUpdate: 1529588931
media.gmp-gmpopenh264.version: 1.7.1
media.gmp-manager.buildID: 20180629100106
media.gmp-manager.lastCheck: 1530656919
media.gmp-widevinecdm.abi: x86_64-gcc3
media.gmp-widevinecdm.lastUpdate: 1517877980
media.gmp-widevinecdm.version: 1.4.8.1008
media.gmp.storage.version.observed: 1
media.webrtc.debug.log_file: /var/folders/b7/yvcc5cld3wg97tl62wbcl9zw0000gn/T/WebRTC.log
network.cookie.prefsMigrated: true
network.dns.disablePrefetch: true
network.http.speculative-parallel-limit: 0
network.predictor.cleaned-up: true
network.predictor.enabled: false
network.prefetch-next: false
network.trr.experimentalRollout: -4
network.trr.mode: 4
places.database.lastMaintenance: 1530315553
places.history.expiration.transient_current_max_pages: 142212
plugin.disable_full_page_plugin_for_types: application/pdf
print.print_bgcolor: false
print.print_bgimages: false
print.print_duplex: -437918235
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11.00
print.print_paper_name:
print.print_paper_size_unit: 0
print.print_paper_width: 8.50
print.print_resolution: -437918235
print.print_reversed: false
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 56
print.print_unwriteable_margin_left: 25
print.print_unwriteable_margin_right: 25
print.print_unwriteable_margin_top: 25
print.printer__.print_bgcolor: false
print.printer__.print_bgimages: false
print.printer__.print_duplex: -437918235
print.printer__.print_edge_bottom: 0
print.printer__.print_edge_left: 0
print.printer__.print_edge_right: 0
print.printer__.print_edge_top: 0
print.printer__.print_evenpages: true
print.printer__.print_footercenter:
print.printer__.print_footerleft: &PT
print.printer__.print_footerright: &D
print.printer__.print_headercenter:
print.printer__.print_headerleft: &T
print.printer__.print_headerright: &U
print.printer__.print_in_color: true
print.printer__.print_margin_bottom: 0.5
print.printer__.print_margin_left: 0.5
print.printer__.print_margin_right: 0.5
print.printer__.print_margin_top: 0.5
print.printer__.print_oddpages: true
print.printer__.print_orientation: 0
print.printer__.print_page_delay: 50
print.printer__.print_paper_data: 0
print.printer__.print_paper_height: 11.00
print.printer__.print_paper_name: na-letter
print.printer__.print_paper_size_unit: 0
print.printer__.print_paper_width: 8.50
print.printer__.print_resolution: -437918235
print.printer__.print_reversed: false
print.printer__.print_scaling: 1.00
print.printer__.print_shrink_to_fit: true
print.printer__.print_to_file: false
print.printer__.print_unwriteable_margin_bottom: 56
print.printer__.print_unwriteable_margin_left: 25
print.printer__.print_unwriteable_margin_right: 25
print.printer__.print_unwriteable_margin_top: 25
print.printer_Brother_HL-2140_series.print_bgcolor: false
print.printer_Brother_HL-2140_series.print_bgimages: false
print.printer_Brother_HL-2140_series.print_duplex: -437918235
print.printer_Brother_HL-2140_series.print_edge_bottom: 0
print.printer_Brother_HL-2140_series.print_edge_left: 0
print.printer_Brother_HL-2140_series.print_edge_right: 0
print.printer_Brother_HL-2140_series.print_edge_top: 0
print.printer_Brother_HL-2140_series.print_evenpages: true
print.printer_Brother_HL-2140_series.print_footercenter:
print.printer_Brother_HL-2140_series.print_footerleft: &PT
print.printer_Brother_HL-2140_series.print_footerright: &D
print.printer_Brother_HL-2140_series.print_headercenter:
print.printer_Brother_HL-2140_series.print_headerleft: &T
print.printer_Brother_HL-2140_series.print_headerright: &U
print.printer_Brother_HL-2140_series.print_in_color: true
print.printer_Brother_HL-2140_series.print_margin_bottom: 0.5
print.printer_Brother_HL-2140_series.print_margin_left: 0.5
print.printer_Brother_HL-2140_series.print_margin_right: 0.5
print.printer_Brother_HL-2140_series.print_margin_top: 0.5
print.printer_Brother_HL-2140_series.print_oddpages: true
print.printer_Brother_HL-2140_series.print_orientation: 0
print.printer_Brother_HL-2140_series.print_page_delay: 50
print.printer_Brother_HL-2140_series.print_paper_data: 0
print.printer_Brother_HL-2140_series.print_paper_height: 11.00
print.printer_Brother_HL-2140_series.print_paper_name: na-letter
print.printer_Brother_HL-2140_series.print_paper_size_unit: 0
print.printer_Brother_HL-2140_series.print_paper_width: 8.50
print.printer_Brother_HL-2140_series.print_resolution: -437918235
print.printer_Brother_HL-2140_series.print_reversed: false
print.printer_Brother_HL-2140_series.print_scaling: 1.00
print.printer_Brother_HL-2140_series.print_shrink_to_fit: true
print.printer_Brother_HL-2140_series.print_to_file: false
print.printer_Brother_HL-2140_series.print_unwriteable_margin_bottom: 17
print.printer_Brother_HL-2140_series.print_unwriteable_margin_left: 25
print.printer_Brother_HL-2140_series.print_unwriteable_margin_right: 25
print.printer_Brother_HL-2140_series.print_unwriteable_margin_top: 17
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
privacy.userContext.extension: {c607c8df-14a7-4f28-894f-29e8722976af}
security.sandbox.content.tempDirSuffix: f3cc3117-47a5-c545-94d4-82a86667a070
services.sync.declinedEngines: creditcards
services.sync.engine.addresses: true
services.sync.engine.addresses.available: true
services.sync.engine.bookmarks.validation.lastTime: 1530795017
services.sync.engine.creditcards.available: true
services.sync.engine.passwords.validation.lastTime: 1530795017
services.sync.engine.prefs.modified: false
services.sync.lastPing: 1530794763
services.sync.lastSync: Thu Jul 05 2018 09:16:12 GMT-0400 (EDT)
signon.importedFromSqlite: true
signon.rememberSignons: false
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1528482288

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.19
Version in use: 4.19

NSS
Expected minimum version: 3.39 Beta
Version in use: 3.39 Beta

NSSSMIME
Expected minimum version: 3.39 Beta
Version in use: 3.39 Beta

NSSSSL
Expected minimum version: 3.39 Beta
Version in use: 3.39 Beta

NSSUTIL
Expected minimum version: 3.39 Beta
Version in use: 3.39 Beta

Sandbox
-------

Content Process Sandbox Level: 3
Effective Content Process Sandbox Level: 3

Internationalization & Localization
-----------------------------------

Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-CA"]
Default Locale: "en-US"
Operating System
System Locales: ["en-CA"]
Regional Preferences: ["en-CA"]

Comment 1

[Matthew Gaudet (he/him) [:mgaudet]]

I'm still seeing this in nightly.

Comment 2

[Matthew Gaudet (he/him) [:mgaudet]]

(Perhaps interesting to note: I can change tabs, return to the original tab where the copy is failing, try to copy, and it fails again)

Comment 3

[Matthew Gaudet (he/him) [:mgaudet]]

Finally saw this and bothered to also try doing Edit -> Copy using the menubar: The copy worked then, suggesting it has something to do with the keyboard.