Closed Bug 1473873 Opened 7 years ago Closed 6 years ago

Thunderbird updated to 52.9 and Lightning lost all calendar entries

Categories

(Calendar :: Lightning Only, defect)

Product:
Calendar
Component:
Lightning Only
Version:
Lightning 5.4.8
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: glennkerr, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0 Build ID: 20180605171542 Steps to reproduce: TB updated itself on July 6, 2018. Restarted and calendar entries were lost. Actual results: Lightening 5.4.9 lost all previous calendar appointments. Tried to update Lightening but did not resolve problem Expected results: Calendar entries should not be missing.
Did Lightning updated properly (you can see the calendar views, create events etc) and you loose calendar data or was Lightning disbaled by the update so that you couldn't get to your calendar data? If the latter, the data are still there - to resolve that, just open the TB preference editor, search for extensions.installedDistroAddon.{e2fda1a4-762b-4020-b5ad-a41df1933103} reset this preference and restart TB, what should bring you Lightning back.
Blocks: tb-ltng-updateprob
Flags: needinfo?(glennkerr)
Summary: Thunderbird updated to 52.9 and Lightening lost all calendar entries → Thunderbird updated to 52.9 and Lightning lost all calendar entries
Lightning was NOT disabled by the update so that I couldn't get to my calendar data - so suggested fix not applied. Calendar is there and can add events, etc. The problem is that all my old entries do not show up. Checked for updates to Lightening and it says I am on 5.4, the latest.
Flags: needinfo?(glennkerr)
Ok, can you please enable calendar.debug.log and calendar.debug.log.verbose preferences in the TB preference editor and restart TB? After TB is up again, open the error console and check for any entries that might be related to calendar and attach them to this bug. Apart from that, what is your calendar setup (what calendars do you have configured (local, caldav, if Google with caldav or the provider addon), is for the respective network calendar offline support enabled?
I've seen a lot of this in the past week, with "release" version of Thunderbird/Lightning. I think maybe Google and "Google Provider" extension changed something. I am also suspicious about McAfee antivirus.
We don't know yet, but there is no timely coincidence with the recent Google provider update to this bug report nor did the reporter mention that a Google calendar is involved at all. Reporter, can you please provide the information requested in comment 3?
Flags: needinfo?(glennkerr)
Whiteboard: [closeme 2018-09-08]
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Flags: needinfo?(glennkerr)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2018-09-08]
Maybe all this would be simplified by: Bug 1493008 Please remove all Addon/Extension code from Lightning, and integrate full calendar functionality directly into Thunderbird
Can you please stop commenting on bugs that are somehow related with a Lightning updates trying to advocate to make it part of TB core? Thanks.
Lightning updates and Thunderbird updates are SERIOUSLY out of sync. I am pointing out to the submitter of this bug, and others, that there is a new bug which would tie together the code so the sync process is no longer necessary once they are in the same code base. It is a solution which would work to eliminate many issues across the board, and is totally pertinent to this bug.
If not the same exact thing, this one is very similar: https://bugzilla.mozilla.org/show_bug.cgi?id=1505822
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