Open Bug 1474066 (bmo-email-sending) Opened 6 years ago Updated 5 years ago

[Tracking] BMO unable to send email to Bigpond, Free, Comcast, and other ISPs

Categories

(bugzilla.mozilla.org :: Infrastructure, task)

Product:
bugzilla.mozilla.org
Component:
Infrastructure
Version:
Production
Type:
task
Priority:
Not set
Severity:
normal

Tracking

()

People

(Reporter: dylan, Assigned: glob)

References

Details

So right now, one of the IPs that BMO uses to send email is in (at least a few) RBLs.

When email to a destination bounces, BMO disables the account.
This is because BMO uses SES and we're sensitive to the total number of bounces that we incur.

Currently we're migrating to a static SES IP, which will be easier to deal with these issues.

In the mean time, as we identify hosts we can't send email to we'll re-enable the impacted accounts but disable *all* email to those hosts.

Currently more than 2,000 accounts are impacted.
Alias: bmo-email-sending
Type: enhancement → task

As this is a policy thing, I'm assigning it to glob so it is not forgotten. Hopefully.

Assignee: dylan → glob
QA Contact: mcote → dylan
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