Closed Bug 1478117 Opened 6 years ago Closed 6 years ago

Misleading description for "Refresh Firefox"

Categories

(support.mozilla.org :: Knowledge Base Content, task)

task
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: erwinm, Unassigned)

References

()

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:61.0) Gecko/20100101 Firefox/61.0
Build ID: 20180704003137



Actual results:

This page states:

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings#firefox:mac:fx61

"The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs."


Expected results:

Accessibility and safety configuration can be essential information.

"Refresh Firefox" reverts image.animation_mode (important safety feature!), ui.CaretBlinkRate, etc. and removes extensions, user styles, etc.

The blurb should probably list what it cuts/reverts, and what it keeps, without implying that it keeps all essential information.
Component: Untriaged → Knowledge Base Content
Product: Firefox → support.mozilla.org
Version: 61 Branch → unspecified
Thank you for filing this. We've edited the blurb. Please feel free to log in and make changes (support.mozilla.org is a wiki).
Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → FIXED
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