Uninstaller survey URL is changed if an error is introduced

RESOLVED WORKSFORME

Status

()

defect
RESOLVED WORKSFORME
10 months ago
10 months ago

People

(Reporter: StefanG_QA, Unassigned)

Tracking

63 Branch
Unspecified
Windows
Points:
---

Firefox Tracking Flags

(firefox63 affected)

Details

Reporter

Description

10 months ago
STR:

1) Install latest Nightly 
2) Start the Nightly Uninstaller
3) Uninstall the browser
4) On the final screen check the "Tell Mozilla why you uninstalled Firefox" checkbox and press Finish
5) Note down the survey URL
6) Fill out the survey while introducing an error and submit it
7) Note down the survey URL after the error
8) Compare the both URLs
    
AR: Survey does not contain parameters about the OS version, the cahnnel and the Firefox version uninstalled. Instead, it looks like (https://qsurvey.mozilla.com/s3/FF-Desktop-Post-Uninstall)
ER: Survey should pass information about the OS version, the channel and the Firefox version uninstalled
To make sure I understand what you mean, you're saying the parameters disappear from the URL upon submitting the survey with an error, but they were in the original URL prior to that?
Flags: needinfo?(stefan.georgiev)
Reporter

Comment 2

10 months ago
Yes, that is correct. The parameters disappear from the URL upon submitting it with an error.
Okay, thanks, just trying to figure out when in the process the bug was showing up.

Tyler, it sounds like this is an issue with the uninstall survey page. Could you take a look?
Flags: needinfo?(stefan.georgiev) → needinfo?(tdowner)
What errors are we introducing? Have you already submitted the survey? The URL variables are logged in the survey, so they may be there already.

Please do the following to test. Type 010992 into the "Other" field under "why did you choose to uninstall Firefox" and then follow your above steps. I'll look that response up and make sure we logged the variables even if they aren't in the URL.
Flags: needinfo?(tdowner) → needinfo?(stefan.georgiev)
Reporter

Comment 5

10 months ago
I've submitted the survey with "010992" in the "Other" field under "Why did you choose to uninstall Firefox".
Flags: needinfo?(stefan.georgiev)
Yep, we logged all the URL Variables. We're good to go.
Status: NEW → RESOLVED
Last Resolved: 10 months ago
Resolution: --- → WORKSFORME
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