1479280 - hangs on closedown or will not close down if multimedia content is being played

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[Paul B]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0
Build ID: 20180704003137

Steps to reproduce:

attept to closedown using top right x (close) button


Actual results:

hangs repeatedly and will not closedown wihthout going into task manager to force close.


Expected results:

closed down immediately

Comment 1

[David Olah]

Hi Paul,

I tried on Windows 10, Nightly 63.0a1 (2018-07-31), Firefox 62.0b13 and Firefox 61.0.1 and cannot reproduce this issue.

Can you please give more information about or some examples of multimedia content that you played so maybe I will be able to reproduce it?

Also, could you please test this in safe mode? Here is a link that can help you: https://goo.gl/AR5o9d.

I think it will be a good idea to retest this on Firefox Nightly. Here is a link form where you can download it: https://nightly.mozilla.org. 

If you still reproduce the issue, please create a new profile, you have the steps here: https://goo.gl/Awo6h8.

Comment 2

[David Olah]

Due to lack of information, I will close this issue as Incomplete. Please feel free to reopen it anytime you reproduce it by trying the advises from the comment above.