1479306 - Rapid timeout when editing documents

Status: RESOLVED FIXED

(developer.mozilla.org Graveyard :: Editing, enhancement, P3)

Description

[Brian Hackett [Laid off!]]

What did you do?
================
1. Make an edit to https://developer.mozilla.org/en-US/docs/Mozilla/Projects/WebReplay
2. Press 'Publish'

What happened?
==============
After a few seconds, a plain 'Request Timeout.' page appeared.

What should have happened?
==========================
The edit should have gone through.  I am on a high latency connection and the timeout value seems too low.  This makes it impossible for me to edit MDN documents.

Is there anything else we should know?
======================================

Comment 1

[John Whitlock [:jwhitlock]]

I'm sorry you had trouble editing that page. I do see two 408 Request Timeouts for that page within 3 minutes of each other, but no other 408s that hour. There have been many successful edits in the last 24 hours. I suspect this was an intermittent issue, and it would work if you retried. Can you retry your edit?

Comment 2

[Brian Hackett [Laid off!]]

Hi, I just tried again and am still getting the 'Request Timeout.' message.

Comment 3

[Brian Hackett [Laid off!]]

OK, I tried again and was able to update the page.

Comment 4

[John Whitlock [:jwhitlock]]

rjohnson: Do we need a CDN rule to avoid caching 408 responses? That may explain why a temporary issue persisted for a few days.

Comment 5

[John Whitlock [:jwhitlock]]

According to CloudFront docs, 408 is not one of the cached responses, or at least you can't customize the response:

https://docs.aws.amazon.com/AmazonCloudFront/latest/DeveloperGuide/HTTPStatusCodes.html#HTTPStatusCodes-cached-errors