1479633 - Firefox crashes when out of memory

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[quality+bugzilla]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0
Build ID: 20180726161819

Steps to reproduce:

1. Install Firefox 62.0b12
2. Turn off disk cache
3. Open enough large tabs to run out of memory


Actual results:

Firefox will crash every time.


Expected results:

Inform the user that they are running out of memory.  Instead of crashing, reduce the memory used by inactive tabs.

Comment 1

[David Olah]

Hi!

I tried on Windows 10, Nightly 63.0a1 (2018-08-02), Firefox 62.0b13 and Firefox 61.0.1 and cannot reproduce this issue even if I disable disk cache on all of my disks.

Can you please create a crash report and attach it to this bug? You can find help here: https://support.mozilla.org/en-US/kb/mozillacrashreporter

Comment 2

[David Olah]

I retested on Windows 7 x86 also, and I cannot reproduce there any crash. Firefox becomes slower indeed, because the physical memory gets almost full, but only in case I open and play lots of youtube videos in different tabs simultaneously. That also happens when I don't have the disk cache disabled.

Comment 3

[David Olah]

Due to lack of information, I will close this issue as Incomplete. Please feel free to reopen it anytime you reproduce it by trying the advises from the comments above.