1480968 - Can't add credit card in "Saved credit card" form in preferences

Status: RESOLVED INCOMPLETE

(Toolkit :: Form Autofill, defect)

Description

[Joao Fonseca]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:63.0) Gecko/20100101 Firefox/63.0
Build ID: 20180803220259

Steps to reproduce:

Go to preferences, Privacy and Security. Click on "Saved Credit Cards" to see list of saved cards. Clicking on "Add..." does nothing.


Actual results:

When I click to add a credit card nothing happens.


Expected results:

I expect to see a form for entering new credit card details.

Comment 1

[Matthew N. [:MattN]]

Hi Joao,

Is the credit card number you're adding a valid credit card? Recently we added validation so only cards which validate with the Luhn algorithm can be saved. Can you open and clear the Browser Console[1] before you click Save and then see what error appears there?

[1] https://developer.mozilla.org/en-US/docs/Tools/Browser_Console

Comment 2

[Sam Foster [:sfoster] (he/him)]

(In reply to Matthew N. [:MattN] (PM if requests are blocking you) from comment #1)
> Can you open and clear the Browser Console[1] before you click Save
> and then see what error appears there?

If the problem is occurring before this - when you click "add" to enter new credit card details - knowing if there are any messages in the Browser Console would also be useful.

Comment 3

[Matthew N. [:MattN]]

Re-open if you're still seeing this problem.